ARCHIBUS Awards of Excellence 2006
The ARCHBUS, Inc. Awards of Excellence Program was instituted in 1998 to honor facility professionals, Business Partners, users' groups,
and other organizations for their exceptional achievements in FM automation.
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User Awards
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Business Partner Awards
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Join us in congratulating the 2006 Winners of the ARCHIBUS Awards of Excellence!
TIFM Business Alliance Award
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To the organizations that, together with ARCHIBUS, are creating tools and systems that enable the most effective and efficient Business
Practices. These international companies are having a global influence on the healthy growth of the FM automation industry.
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- IBM – Germany
Rationale: IBM realized key business results in 9 months and saved $500,000 USD by migrating its legacy real estate applications
from disparate hardware and software platforms to one “state-of-the-art,” Web-based, ARCHIBUS platform. That platform was also
able to import and export financial data to and from IBM’s SAP implementation. ARCHIBUS was customized, and along with existing
plug-in modifications, was able to achieve IBM-Germany’s FM goals of having accurate real estate data as well as the ability to track
leasing contracts through their lifecycles.
- KBC Bank NV
Rationale: In the year 2000, KBC Bank was confronted with 80 facility management applications being used on a variety of
sometimes incompatible or isolated operating and database systems. Within five years, the massive job of integrating those
applications down to three was accomplished, and features one of the broadest implementations of ARCHIBUS anywhere,
supporting 25 FM processes and including interfaces to SAP and other ERP systems.
- Prudential Financial
Rationale: In the downsizing environment at Prudential Financial, and with Sarbanes-Oxley’s stringent compliance regulations,
Prudential Financial was forced to revisit current policies and procedures and develop a new method of charging/tracking rents to
internal groups. Prudential created a customized Web-based chargeback system that resulted in dramatic improvements in the company’s
space management processes. The result has been more proactive oversight of leases and space utilization/consolidation that is reducing
real estate costs and increasing SarbOx compliance.
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Application Excellence Award
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This award is being presented to the organizations that have demonstrated a unique, innovative application of the ARCHIBUS software to
their company's own needs and overall structure. All of these organizations can be viewed as explorers and visionaries who, early on,
had the courage to "push the envelope" and "see outside of the box." None of them are new to the challenges and rewards of TIFM.
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- Constellation Energy -- Darrell Holmes and Polly Douglass
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Rationale: In replacing a legacy system, ARCHIBUS was deployed and extended throughout the organization by virtue of Corporate
Real Estate’s broader use of it, the integration with other enterprise systems, and by the deployment of FM Metrics to improve space
efficiency and adherence to corporate space standards As a result, ARCHIBUS is helping Constellation save hundreds of thousands
of dollars through better space utilization and lease management.
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- ExxonMobil Global Services Company – Chuck Frazier
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Rationale: Faced with the challenge of interfacing and integrating ARCHIBUS data with a proprietary mainframe-based accounting
system, ExxonMobil staffers worked for two years with ARCHIBUS representatives to create seamless links between FM and accounting
applications. In spite of budgets that fluctuated, making completion seem uncertain at times, the company succeeded in creating an
ARCHIBUS solution that manages many tasks -- from work orders, printing and more -- for five Houston, Texas company campuses
comprising more than 6 million square feet.
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- Government Communications Bureau -- Kevin Rankin
Rationale: Mr. Rankin and his colleagues have extended the functionality of the ARCHIBUS Telecom & Cable application so that it
matches more closely UK practices. GCB have created an Oracle forms-based set of activities that improve the user interface and data
update. He has kept ARCHIBUS within GCB despite the pressure to move to another application.
- Great American Insurance -- Jeff Paul
Rationale: Since 2000, Great American Insurance has been using ARCHIBUS to help manage facility information with tremendous
success. With little fanfare, the implementation team, led by Jeff Paul, has made significant advancements in the areas of
facility documentation, standards, common processes, and facility awareness. Starting with a small implementation of Space
Management for the downtown Cincinnati campus, the team has expanded the ARCHIBUS solution to encompass the entire nationwide
organization, and has also interfaced it to other corporate systems, such as HR, to leverage existing data and share facility
information. Information is accessible by individuals across the company via the FM Web Central interface.
Their success is due in large part to the leadership of Jeff Paul who has assembled a trained and self-sustaining team to manage
ARCHIBUS and keep it up-to-date. They have ensured that processes are in place to maintain the integrity of the drawings and
data, and have positioned ARCHIBUS as an important, utilized, and relevant system at Great American Insurance.
- The University of Hong Kong – Implementation Team: Senior Management from Facilities, Finance, and Computer Centre
Rationale: As one of the top English teaching universities in Asia, the University of Hong Kong was an early pioneer from the
Education sector in adopting CAFM technologies in 1993-4. HKU have been practicing continuous improvement on CAFM since 2000,
when significant resources were committed to enhancing their ARCHIBUS system. Thanks to a highly committed Implementation
Team consisting of senior management staff from the Facilities Management Office, the Finance Office and also the Computer Centre,
they have continued to customize and personalize ARCHIBUS on an ongoing basis in recent years.
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Distinguished User Award
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This award is presented to an organization or an individual who has provided sustained leadership in its FM automation practices and
implementation.
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- British Energy Limited – Brian Joyce
Rationale: British Energy, a long-time user of ARCHIBUS, has expanded the use of its system to manage space utilisation
and recharge, assets, and planned preventive maintenance. The value of their system has been successfully promoted within the
organisation leading to senior management recognition.
- ConocoPhillips -- Mark Abbott, Corey Stukey, Joe Simon, Claude Wisinger, Danny Merciez
Rationale: Following an aggressive three-month initial timeline to implement key sites in Houston, Bartlesville and Ponca City,
ConocoPhillips continues to expand its use of ARCHIBUS as their primary Workplace Management solution. The system is integrated
with 12 other ConocoPhillips systems (Finance, HR, IT, etc.) and has redefined the daily work processes of the Facilities enterprise.
This is an exciting period for the Global Facilities group as they are being asked by facilities teams in other parts of the world
for some of the new processes and applications, and will now integrate the United Kingdom sites into the space management system
and Workplace Management System Web interface.
- GEICO -- Laurel Perkins
Rationale: The GEICO team was successful in upgrading from ARCHIBUS V.11 to ARCHIBUS 14.3. With the help of their service
provider, BRG, they are quickly seeing the benefits of a strong TIFM solution. They are already planning to expand to the Web as
well as migrate current lease information into ARCHIBUS. This is an important transition for GEICO in recognizing that ARCHIBUS
is conducive to a more proactive management approach.
- Kaiser Permanente -- Mike Mannina
Rationale: With a team of only 5, managing 60 million square feet (including 450 medical offices, 31 hospitals, and 1,000+ buildings),
Mannina has overseen the growth of a remarkable ARCHIBUS deployment. Besides defending their reporting to Medicare/Medicaid
reimbursement auditors with ARCHIBUS data, they also use it for the JCAHO Statement of Condition, and Department of Health Surveys.
The accomplishments at Kaiser are impressive, given they are not a top-down organization and, for this initiative from headquarters to
succeed, considerable work needed to be done to enlist all hospitals and regions cooperatively in the enterprise-wide data-sharing.
- NASA Goddard Space Flight Center -- Ches Looney, Parsons
Rationale: Ches has over 50 years at Goddard Space Flight Center and, now in his late 70's, is still working there. Ches has gone
from paper and pen to the computer age—currently working with ARCHIBUS for Space Management. Ches puts in countless hours, coming
in on weekends and during his time off, and is dedicated to the cause of Space Management at Goddard Space Flight Center for NASA. Ches,
even at his advanced age, is open to and eagerly accepts change, and is always looking for ways to improve the ARCHIBUS Software.
- Providence Health Systems -- Nancy Beshear
Rationale: In a leadership role at Providence, Nancy Beshear has expanded the ARCHIBUS usage from just Medicare Reimbursements
for the hospital to handling the maintenance operations for the Property Management group of 200+ buildings (replacing Datastream).
She has also created an interface with Lawson financials for Non-Affiliate Rents, and continues to foster the expansion of ARCHIBUS
to Clinical Engineering (TSS) and Plant Management. Their systems integrator, ADSI, is now implementing ARCHIBUS system-wide for 42
hospitals, replacing MP2.
- Serco Health Systems– Kevin Rye
Rationale: A leading business service company based in London and long-standing and valued user of ARCHIBUS, Serco has now
implemented the system on three different National Health Services sites throughout the United Kingdom, to provide facilities
helpdesk, asset and space management as part of their PFI (Private Finance Initiative) projects.
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Outstanding Educator Award
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This award recognizes excellence in developing curriculum and instructing students in FM automation at an accredited college,
university or institute.
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- Deborah Lott & Gary Vernick, City University of New York (CUNY)
Rationale: Deborah Lott came to City University of New York and found 20 campuses using different and incompatible databases to
manage facilities and space management data, all of which created enormous inefficiencies. By rolling out ARCHIBUS to each campus,
and centralizing space utilization/allocation information at the main campus, CUNY has consolidated information, created a distributed
system for data reporting and retrieval, and standardized facilities management processes across CUNY’s campuses. Just as important,
CUNY’s more accurate room utilization data improved grant indirect and direct cost rate recovery by 26.9% and 37.9%, respectively.
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TIFM Best Practices Award
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To the individual or team whose facility management approach has had a substantial, positive effect that has contributed to the
success of many organizations.
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- Mike Carter, Accenture
Rationale: Accenture has achieved an extensive implementation of ARCHIBUS for integrated space management, service desk, room
booking and facilities helpdesk in a centralized system. Rolled out to Accenture offices across the UK, this major implementation
involves an innovative use of wireless applications for fault-logging and room reporting. By using ARCHIBUS, Accenture achieved
savings of 2% of its London office space costs in the first year of operation, generating a Return on its Investment of more than
500%; and the system continues to bring substantial benefits to the organization.
- Tom Pagurek, Siemens Medical Systems
Rationale: Tom has designed a process-specific interface with ARCHIBUS for managing the maintenance of Siemens medical systems.
That maintenance system has been successfully deployed at numerous client installations, where it has helped better position their
services solutions with clients.
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Users' Group Educational Excellence Award
Presented to the ARCHIBUS Users' Group that has experienced exceptional participation due to quality educational offerings and programs.
The group consistently presents outstanding programs designed to meet the needs of the professional members.
- Norwegian ARCHIBUS Users’ Group
Rationale: The Norwegian ARCHIBUS Users’ Group is cited for both the comprehensive, responsive nature of their educational
programs to inform users of the solution’s benefits and ROI, and also for its creativity in the choice of more stimulating,
non-traditional, and occasionally recreational venues that are a refreshing departure from meeting in staid hotel conference rooms.
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Meeting Place of the Year Award
Meeting places for users' groups of the most historical or public significance.
- UK National ARCHIBUS User Group at IBM Hursley Park (23rd meeting same as 4th meeting in 1994)
- ARCHIBUS UK & Ireland User Group at Founders’ Hall in London
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Golden Circle Award
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Awarded to an organization or an individual whose facility management practices contribute to creating and managing productive work
environments and support objectives of the corporate business plan. These organizations and individuals demonstrate consistent and
outstanding facility management strategies resulting in improved quality of service and facility effectiveness, and their efforts
contribute to the overall profitability of their organizations or those which they service.
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- First Horizon National Corporation – Kenitha Evans and onLINE -- Rick Martin
Rationale: From its 1996 migration of data, out of three homegrown FoxPro databases into ARCHIBUS, use of the system at the
bank has evolved greatly. With the unwavering dedication, professionalism, and support of Rick Martin, of Online, Inc., Keni Evans
has led the expansion. In addition to managing facility, lease, and capital expenditure request information, First Horizon also
tracks about 650 pieces of art that have been bar-coded and photographed. Maintenance and utility invoices are also tracked to help
provide comprehensive square footage cost and energy analysis. On-demand and Preventive Maintenance work orders are created and
requests are entered via the Web and routed to the craftsperson’s handheld Blackberry device where they are completed and the system
updated. In addition, the Real Property & Lease Management application is very heavily used as the bank has over 1,200 locations
in the United States.
- Providence Health System -- Nancy Beshear
Rationale: Nancy understands how ARCHIBUS can help many areas of an organization. Under her leadership, a custom FM Web Central
Form was developed for move management organization-wide. Besides using move management, lease management, and maintenance management
in the Property Division and Bio-Med Dept., Nancy continues to foster the expansion of ARCHIBUS to Clinical Engineering (TSS) and
Plant Management. Additionally, she will bring the Alaska Property Management division on the ARCHIBUS system in 2006.
- Sacramento Municipal Utility District -- Scott Blangeres and Rafael Fuentes
Rationale: Sacramento Municipal Utility District, a long-time user of ARCHIBUS has successfully fought off SAP to re-implement an
enterprise FM tool. SMUD first implemented ARCHIBUS V.6 and successfully upgraded to V.10, when their IT Dept. and senior management
decided to replace it with the SAP enterprise solution (circa 2000). The Facilities group abided by the decision and put forth their best
effort using SAP for maintenance management and limited space management.
After almost two years, a concerted effort led by Rafael Fuestes was waged to bring ARCHIBUS back into the fold. The battle was won
and ARCHIBUS Space has been re-implemented in greater depth than before to include Web portal components for space chargeback
reporting. Additionally, the SAP maintenance management solution was replaced by ARCHIBUS Building Operations with a fully
Web-based portal to aid the workflow. Further, the SMUD Transportation group elected ARCHIBUS for Fleet Management (over SAP).
Senior Management is fully aware of the benefits the ARCHIBUS solution brings, due to strong internal champions.
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Platinum Circle Award—The ARCHIBUS "Hall of Fame"
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Awarded to an individual whose facility management practices contribute to creating and managing productive work environments and support
business plan objectives. These individuals demonstrate consistent and outstanding facility management strategies resulting in improved
quality of service and facility effectiveness, and their efforts contribute to the overall profitability of their organizations or those
which they serve. They have all demonstrated clear, consistent vision, proven value and quantifiable results in record time, while
continually expanding the reach of ARCHIBUS throughout the enterprise.
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- KBR - Halliburton
Rationale: KBR have been long-time users of ARCHIBUS. Under the leadership of John Scheibelhut, KBR have begun leveraging and
expanding the initial space management system into new functional areas and new overseas geographies. Besides incorporating many
common FM functions, like move management and work order management, the system also includes non-traditional domains, such as a
fully integrated fax and copy machine management solution, a tailored solution for reprographics requesting and management, as well
as plans for a full wireless PDA solution for the maintenance technicians. All of this is consolidated into clearly defined processes
and a roles-based Web portal. Through a GUB integration with SAP, all charges from space to repro jobs are cleanly accounted for and
charged back automatically. Ultimately, the KBR team has taken a basic regional space management solution and created a framework for
a global enterprise management tool.
- Siemens Medical Systems
Rationale: Over the years, Siemens Medical Systems has advanced the technologies that are improving the quality of healthcare,
cutting costs, and optimizing workflows in healthcare facilities. With the introduction and evolution of its ARCHIBUS implementation
into its solutions suite, that same emphasis on minimizing costs and maximizing workflows is being brought to the facilities and
equipment realm so their customers can achieve the regulatory compliance that HIPAA and JCAHO standards mandate.
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Best Customer Service and Support Award
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Awarded to the ARCHIBUS Business Partner who has demonstrated consistent, exemplary service and support of a client’s ARCHIBUS
implementation, providing both technical and business expertise.
Rationale: They have both received the highest ratings in several Customer Support areas: response time, training ability,
technical problem resolution, software knowledge, and understanding of business issues.
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- Alberto Freire, Robotech CAD Solutions
- Fulton Hartzog, Technology & Training Services, Inc.
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ADN/Developer of the Year
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Presented to the ARCHIBUS Developer(s) who excels in developing and marketing add-on modules to the ARCHIBUS family of products, on a global basis.
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- Bob Visser, Visser Software for ShowRack
Rationale: Bob Visser has been given a Developer of the Year award for his innovative design for ShowRack, a technology that is
bringing ARCHIBUS into the data center.
- Dave Fedy, TIREE
Rationale: Dave Fedy has been given a Developer of the Year award for his development of a new hand-held platform for work order
management.
- John Filippi, ADSI
Rationale: John Filippi gets a Developer of the Year award for his extensive knowledge of the ARCHIBUS technology and his
unsurpassed ability to understand customer problems and devising leading-edge solutions for them, most recently and notably, a
volunteer management system for hospitals.
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Best Technical Support Contributor and Team Player
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Presented to an individual in the ARCHIBUS community who has most contributed to the problem resolution and product improvement efforts
of the ARCHIBUS Technical Support Team with regular Wish List items and follow-up feedback always in an amiable and pleasant manner.
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- John Filippi, ADSI
Rationale: John, who has been on the cutting edge of deploying ARCHIBUS in very complex environments, has maintained a very high
level of professionalism and a positive attitude while striving to forward the cause of the entire ARCHIBUS community. John and his
team always follow a methodical approach to gathering the relevant data, performing essential analyses, documenting, and reporting the
findings to ARCHIBUS Customer Service.
John always finds time to not only install, test and provide feedback on pre-release versions of ARCHIBUS and FM Web Central but
also provides the AI technical staff remote access to his real-world environments through the Web and Citrix platforms. Using these
environments, AI is able to perform automated wide-area network tests to measure and improve upon performance.
- Laurent Belot, AOS Belgium
Rationale: Laurent, a senior member of AOS’ Product Management team has been instrumental in his role as liaison and coordinator of
all Customer Services related activities with ARCHIBUS. By maintaining a consolidated list of open issues, he and AI Customer Service
staff optimize resources through regular meetings to triage and prioritize issues in-line with the business objectives of both companies.
Beyond coordination of issues, Laurent’s technical abilities and demonstrative reports have been invaluable in tracking down complex,
real-world deployment issues. Recently, his feedback and suggestions were directly incorporated into the latest version of ARCHIBUS.
In addition to technical issues, Laurent has provided AI the benefit of his experience and insights on how to make certain that even the
most demanding users find ARCHIBUS meets their needs.
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Best Localization Team Players (*New Award)
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Presented to the individuals or organizations in the ARCHIBUS community who have contributed to the localization and translation of
ARCHIBUS products, documentation, and marketing materials, and have participated with regular submissions of Wish List items and
recommendations for enhancing the ARCHIBUS product suite.
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- ABSIS Consulting (Argentina)
- Activa FM (Spain)
- ARCHIBUS Solution Center – Germany-Saurbrucken
- ARCHIBUS Solution Center – Korea
- eFM (Italy)
- Infrastructure Management AS (Norway)
- PROCOS (Holland)
- VARnet (Spain)
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ARCHIBUS Top Gun Award™
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To the individuals who consistently perform ARCHIBUS-related facilities management automation and infrastructure management activities
at the pinnacle of professional ability. These individuals show exemplary technical, management, and communication skills in the design,
implementation, maintenance, and redeployment of ARCHIBUS.
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- Deborah Thompson -- Civil & Environmental Consultants, Inc.
Rationale: Deborah Thompson is recognized for her application of ARCHIBUS Web Central technology to the development of unique
applications for advanced environmental monitoring and compliance in the TEAMS product (Total Environmental Asset Management System).
- Carmen Castellano -- Activa FM
Rationale: Carmen Castellano is an exemplar of market insight and customer focus as a champion of ARCHIBUS in Spain’s business
community. Activa FM’s success in earning the facilities management business of the Bank of Spain, for example, has raised not only
its own and ARCHIBUS’ profile in the European arena, it has also re-emphasized the importance of better real estate, plant, and
equipment management as a strategic tool in a globalizing business environment.
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