2009 International ARCHIBUS Users' Conference Program
Sunday training sessions are taught by ARCHIBUS, Inc. staff. Each session includes an application overview as well as a number of
practical application activities that you can apply immediately back at the office.
Please note that pre-registration is required for all training sessions.
Sunday, April 26 8:30 a.m. – 5:00 p.m.
S-AWC: Advanced Web Central Training (End Users Only)
Presenter: ARCHIBUS, Inc.
Advanced Web Central (AWC) training is designed to update end-user technical staff on the newest features and functions available in Web Central running on ARCHIBUS V.17.2. Interested attendees should already be familiar with ARCHIBUS coding of web views and have a grounding in XML and JavaScript. Due to the limited amount of time, the AWC training will focus on the 4 topics determined to be most useful to the end-user implementing Web Central capabilities:
- View 2.0 format (including explanation of layouts, data sources, panels, and tabs)
- Modifying Flash charts and graphs (for multiple data groupings and queries)
- Including and modifying Flash drawings in views (controlling the highlight colors and labels, etc.)
- Including ArcWeb Services (ESRI) panels in a view
Technical-Intermediate
Sunday, April 26 8:30 a.m. – 10:00 a.m.
CONCURRENT SESSIONS
S1: Real Property & Lease Management
Presenter: ARCHIBUS, Inc.
Learn to manage owned and leased property assets. Document costs and charge them to appropriate departments and tenants. The Real Property & Lease Management application has been expanded with the addition of the Real Estate Portfolio Administration and Lease Administration applications, featuring new and improved Wizard, Dashboard and other capabilities for enhanced management that are covered in greater detail is separate technical sessions.
Technical-Intermediate
S2: What’s New in ARCHIBUS V.17.3
Presenter: ARCHIBUS Inc.
This session will provide an overview of the tools added to ARCHIBUS Web Central since V.17.1. Taking advantage of V.17.2, both the Real Property & Lease and Building Operations applications have also received a boost. The Lease and Portfolio Administration activities provide interactive and intuitive dashboards and Wizards, while Building Operations completes the operations management picture. All of this is built into a Web Central application that includes adjustable layouts, unlimited dashboards, faster load times, and modifiable forms and menus. If you haven’t seen Web Central since Version 16, be prepared to be blown away.
S3: Space Management and Revit
Presenters: ARCHIBUS Inc.
ARCHIBUS has given Space Management a facelift, moving its traditional Windows-based functionality to the Web. Users can now take advantage not only of new AutoCAD Overlay menus, speedy Flash-based publishing, and integration with Revit, you will also experience a Web-based tool that supports quick manipulation and presentation of space data using Flash-based drawings, FLEX charts, and drill-down reports. This session will compare DWF to Flash publishing, look at advantages of a BIM-based integration, and explore the new Web Central Space activity.
S4: Capital Budgeting
Presenter: ARCHIBUS, Inc.
Learn the practical applications of Capital Budgeting in this session. The ARCHIBUS Capital Budgeting activity provides you with the option to incorporate capital projects and project funding allocations into your capital budget planning process. In this case, each program includes multiple projects, and each project includes multiple task actions. In combination with the Project Management activity, you can also track schedules, costs, work packages, communications, work teams, etc., for your projects and compare estimates and actuals to your budgets.
Technical-Open to All
Sunday, April 26 10:30 a.m. – 12:00 p.m.
CONCURRENT SESSIONS
S5: Strategic Master Planning
Presenter: ARCHIBUS, Inc.
Learn how to organize the information in your space inventory to better align facilities and infrastructure development with business plans. Follow the continuous lifecycle of space planning through Requirements Programming, Forecasting, Allocations, Layout, and History.
Technical-Intermediate
S6: Building Operations, Service Desk, On Demand Work, Preventive Maintenance
Presenter: ARCHIBUS, Inc.
ARCHIBUS introduced the On Demand Work and Service Desk activities to Web Central with the release of V.17.1. Both activities have been updated and enhanced in the latest release and are joined in Web Central by the addition of Preventive Maintenance. With all three activities available on the Web, all the functionality of the ARCHIBUS Windows product and more are now available to users. With the power of Service Level Agreements, which control the workflow, routing, escalations, and approvals of all work on the Web, users can now enter requests or schedule work to be done with nothing more than a Web browser. This session will cover the flexibility and set-up of Service Level Agreements, explain how to take advantage of both On Demand Work and Service Desk to appropriately route work and maximize efficiency.
Technical-Basic
S7: Move Management
Presenter: ARCHIBUS, Inc.
The ARCHIBUS Move Management activity provides a Web-based application for managing enterprise moves. You can manage a variety of individual or group moves of employees, equipment, furniture, and rooms. As a move progresses, the automated workflow rules ensure that the appropriate employees and consultants receive e-mail notifications so that the move can efficiently progress to the next phase. In addition to providing a Web-based tool for managing moves, the Move Management activity provides an AutoCAD trial drawing feature, which you can use to visually compare various employee layouts. You can then update the group move project with a trial drawing's employee move locations. This session will review practical uses of the product.
Technical-Basic
S8: Reservations
Presenter: ARCHIBUS, Inc.
The ARCHIBUS Reservations application provides self-service, Web-based forms and other features and analysis tools. This session will familiarize you with how Reservations automates the room reservations and amenities management processes, with a Reservations Wizard to avoid double-bookings and secure right-sized rooms with appropriate amenities. You'll also receive an overview of how this new application integrates with Microsoft Outlook™, Lotus Notes™ and Google Calendars™ for automated invitations, scheduling, and reminders to meeting participants. It also facilitates reservations editing, tracking, service provider coordination, reservations analysis, and more.
Technical-Basic
S9: Project Management
Presenter: ARCHIBUS, Inc.
The ARCHIBUS Project Management activity provides a Web-based application for managing projects. This activity is used by a variety of constituents, including facilities managers, project managers, approving managers, executive managers, and vendors. Throughout the Project Management processes, the activity workflow ensures that the appropriate team members and vendors receive e-mail notifications so that the project can progress efficiently towards completion. Learn more about the practical uses of Project Management in this session.
Technical-Basic
Sunday, April 26 12:30 p.m. – 1:30 p.m.
Sunday, April 26 1:30 p.m. – 5:00 p.m.
CONCURRENT SESSIONS
Centers of Excellence (COE) Best Practices Panels and Workshops
It’s a more challenging economic climate for nearly every organization these days. That makes it imperative for real estate and facilities managers to meet such inhospitable conditions with real-world best practices and the right technological tools to support them. ARCHIBUS COE Best Practices Panels and Workshops provide attendees with advice from ARCHIBUS experts in key market segments about the challenges they have faced and how they overcame them through creative problem-solving using a range of ARCHIBUS applications.
S10: Education COE Best Practices Panels and Workshops
Presenters: ARCHIBUS, Inc. and featured educational institution end users
Cost pressures on educational institutions have never been greater. That’s why strained financial resources must be allocated in the most cost-effective way to support well-maintained environments conducive to learning. This session looks at the challenges facilities professionals in education are facing in their respective organizations and how they are successfully solving them with ARCHIBUS.
S11: Government COE Best Practices Panels and Workshops
Presenters: ARCHIBUS, Inc. and featured government end users
Government is often unfairly maligned as wasteful in its practices, a notion that is belied by the extraordinary improvements in real estate, infrastructure, and facilities management that IWMS software is making possible at the federal, state, and local levels. This session describes some of those successes by your colleagues and presents the steps that are needed to put your own organization on the path to similar accomplishments.
S12: Healthcare COE Best Practices Panels and Workshops
Presenters: ARCHIBUS, Inc. and featured healthcare management end users
JCAHO compliance and similar mandates have raised the bar in the management expertise needed to protect patients’ privacy and health while improving, through better managed facilities, the financial health of the institutions that are entrusted with their care. This COE session provides an in-depth look at what measures FM professionals at healthcare organizations are prescribing for better financial outcomes.
S13: Real Estate COE Best Practices Panels and Workshops
Presenters: ARCHIBUS, Inc. and featured real estate management end users
Whether you manage a single building or a large and international portfolio of properties, no facilities and real estate professional can afford to operate without the right tools to measure and meet the benchmarks that document sound stewardship, as well as inform future planning. This session covers a range of issues and how ARCHIBUS helps real estate professionals bring order and meaning to their massive amounts of raw data so it becomes a strategic asset for actionable business planning.
S14: Corporate COE Best Practices Panels and Workshops
Presenters: ARCHIBUS, Inc. and featured management end users
Mergers and acquisitions. Business continuity. Green buildings. Sarbanes-Oxley. Organizations face a growing list of high-level strategic concerns and legal requirements. Whether mandatory or self-imposed, these issues must be addressed in a way that improves corporate governance and operations, at the lowest possible cost, through the use of leading-edge IWMS technologies. This session examines how corporations are succeeding in these and other areas by leveraging their own imaginations and ARCHIBUS.
Sunday, April 26 6:00 p.m. – 8:00 p.m.
Opening Reception - Sonoran Terrace
Monday, April 27 6:45 a.m. – 7:30 a.m.
Coffee/Breakfast - Sonorran Terrace
Monday, April 27 7:30 a.m. – 8:30 a.m.
MAIN-STAGE PRESENTATION
G11: Welcome - Intuitive Business Transformation Vision
Speaker: Bruce K. Forbes, President and Founder, ARCHIBUS, Inc.
Management-
Monday, April 27 8:45 a.m. – 9:30 a.m.
MAIN-STAGE PRESENTATION
G12: Citigroup's Global ARCHIBUS Implementation
Presenters: Mark K. Conner, Cary Kaufman, Citigroup Realty Services
This presentation is a discussion of Citi’s project, in partnership with ARCHIBUS and beginning in April, 2007, to globally migrate 93 million square feet of space and occupancy data in a phased approach from its legacy system to ARCHIBUS.
The session will review the governance around managing a project of this scope and the decisions associated with the project, from global architectural design and process/data standardization, to development of inbound and outbound feeds. It also covers lessons learned (both positive and negative) and many other aspects of the project. Our keynoters will also convey how Citigroup’s ARCHIBUS space and occupancy management implementation fits into Citi’s real estate management and overall strategy with a preview of its plans for the system going forward.
Management-
Monday, April 27 9:45 a.m. – 11:00 a.m.
MAIN-STAGE PRESENTATION
G13: ARCHIBUS Perspectives: Futures, Business, Applications, Technical
Presenters: ARCHIBUS Staff
Management-
Monday, April 27 11:30 a.m. – 12:15 p.m.
CONCURRENT SESSIONS
A11: Chesapeake Energy: Integrating ARCHIBUS with other Systems
Presenters: Nathan Hamilton, Applications Analyst/Developer, Rena Owen, Facilities, Chesapeake Energy Corporation; Jane Bullock, Director of Corporate Development, ARCHIBUS Solution Centers – Research Triangle
Chesapeake Energy Corporation is the third largest independent producer of natural gas in the U.S. It is also the most active driller of new wells in the U.S., and one of the leading consolidators of onshore U.S. natural gas assets. Chesapeake currently has 6,500 workers and is adding 75 employees a month to its 3 million square feet of space that it directly manages. The fast growth presented a challenge when it came to managing those facilities and personnel, records which were largely paper-based and archived in file cabinets.
ARCHIBUS was implemented to centralize and provide accessible business intelligence to manage Chesapeake's growing needs. Through ARCHIBUS, integration with PeopleSoft HR® and Microsoft SharePoint Portal® was used to pull locations, telephone numbers, etc. into the ARCHIBUS database. Integration also brought in information regarding the company’s fleets, security information and many other functions necessary for its operation. One of the most innovative integrations at Chesapeake is their 911 reverse emergency numbers system, which will be discussed in this presentation.
Learning Objectives:
- Supporting strategic planning using ARCHIBUS
- Easing ARCHIBUS integration with other systems
- More efficient data sharing among ERP systems
Technical-Intermediate
A12: The Different Approaches to Chargeback Reporting in Corporate USA
Presenter: Robert Visser, Visser Software Services Inc.
In many years of assisting various sized organizations in the United States, Robert Visser has seen a variety of drivers to impose some form of chargeback discipline for real estate and operational costs. The drivers are not necessarily dictated by the size of the organization, but more often by the corporate culture and financial considerations. Small, medium and large corporations alike face the same issues driven by: real estate costs; day-to-day operational costs; stock values; federal, state & local government regulations; and senior management mandates. But different issue mixes result in different actions by the FM department with regard to managing facilities and chargeback reporting. This presentation reviews the pros, cons, hows and whys of chargebacks.
Learning Objectives:
- Basic concepts of calculating chargeback
- Understand the common US standards for measuring space
- Know how to start from scratch
Technical-Intermediate
A13: GIS For Buildings: Supporting Total Infrastructure and Facility Management
Presenter: Dennis Smith, Federal Business Development Manager for Facility Management Solutions, ESRI Inc.
This Session will present some of the basics about Geographic Information Systems (GIS), how a GIS differs from CAD and BIM files, and how organizations are combining GIS with IWMS to support many Infrastructure and Facility Management applications. Various examples will be presented of how users are addressing their needs at University Campuses, Federal Agencies, State and Local Agencies, and Commercial organizations. Discover ways to improve the planning, analysis and management of your building and facility assets, both inside and outside.
Management-Intermediate
A14: Intuitive Business Transformation (IBT) Suite
Presenter: ARCHIBUS Inc.
Agile organizations must promote a culture of transparency to deliver high standards of risk awareness, governance, and compliance. These actions will help protect revenue streams and enable the organization to emerge from a difficult economic environment with an even stronger competitive position.
To meet these critical needs of agile organizations, ARCHIBUS incorporates a new architecture for “Intuitive Business Transformation” (IBT) -- an intuitive, high-touch, interaction-intensive information ecosystem for improving capabilities for:
- Executing Missions
- Promoting Transparency
- Driving Collaboration
Technical-Basic
A15: ARCHIBUS Overview for New Users
Presenter: ARCHIBUS, Inc.
This session is intended to give an overview of the ARCHIBUS and Web Central applications and activities. The meaning of TIFM – Total Infrastructure and Facilities Management – will be explored, as well as how ARCHIBUS is able to deliver ongoing value to your organization. This session is intended for those attendees who are new to the ARCHIBUS community; however, everyone is welcome.
Technical-Basic
A16: Real Estate Portfolio Administration (NEW!)
Presenter: ARCHIBUS, Inc.
ARCHIBUS Real Estate Portfolio Administration application is a Web-based solution that streamlines portfolio management and analysis to help drive data-based strategic decisions. This session provides an overview of the application’s flexible and intuitive dashboards and interactive graphical tools, with which users can determine whether their existing real estate profile can support the organization’s strategic mission. The application’s tools not only show the portfolio performance in key indicators but also provide the ability to analyze the data through benchmarking, trend analysis, projections, and drill downs.
Technical-Intermediate
Monday, April 27 12:30 p.m. – 2:30 p.m.
Monday, April 27 3:00 p.m. – 3:45 p.m.
CONCURRENT SESSIONS
A21: Emergency Response with Benefits – Driving Occupancy through an E911 Initiative at Caterpillar
Presenters: Peter Costanzo, Director of Business Development, Fulton Hartzog, Professional Services Manager-Facilities Management, Avatech Solutions
When emergency calls, how can ARCHIBUS answer? Caterpillar's corporate offices in Peoria, Illinois had two continuous improvement needs. The solution to these needs tied together in an interesting way. First, in an effort to improve emergency response time, Caterpillar wanted to implement an Enhanced 911, or E911, system. The system would automatically associate a physical location within a building with the calling party's telephone number; it would then route the call to Caterpillar security. At the same time, Caterpillar sought a way to track occupancy for reporting, chargebacks, MAC support and other activities through its ARCHIBUS Space Management application.
Caterpillar solved both of these needs by integrating ARCHIBUS with its Cisco VOIP software, which was linked to the company's routers, and with the Caterpillar Global Directory, which is fed personnel data from PeopleSoft. Moving forward, Caterpillar is planning to extend ARCHIBUS and this functionality to offices in other parts of the U.S. and eventually roll it out worldwide.
Learning Objectives:
- How to integrate ARCHIBUS with VOIP
- Using phone systems to track occupancy
Technical-Intermediate
A22: Enterprise ERP Integration with ARCHIBUS
Presenter: Marshall King, Vice President - Technical Solutions, Business Resource Group (BRG)
One of the major challenges in implementing an IWMS system is integrating it with other enterprise systems to leverage the data in both areas for greater operational efficiency and decision support. With its open architecture, ARCHIBUS provides myriad ways to integrate real estate and facilities management data with enterprise legacy systems. But the next challenge is deciding what to integrate and devising the integration road map.
This session will explore the overall integration lifecycle – from planning through execution. One of the prerequisites is that the source of the information needs to be identified as well as the data owner of each system when working with SAP, Oracle, or other enterprise-class database systems. Another key process requirement is working with other groups in your organization and involving major stakeholders, such as IT, in the process.
Management-Intermediate
A23: ARCHIBUS Web Central, Spaceview & Google Earth
Presenter: Bruce Henson, Systems Development Team Leader, Heather Rice, Programmer/Analyst, Kathy Cook, Asset Management Analyst, Information Services Department, County of San Bernardino, California
The County of San Bernardino is the largest county in the contiguous United States. It spans 20,160 square miles of desert, mountains and valleys and currently owns/leases over 10 million square feet of space in approximately 1,300 buildings. Until recently the County primarily used the ARCHIBUS thick client program to provide access to ARCHIBUS data. During 2008, the County implemented ARCHIBUS Web Central to provide real-time building information, replacing an outdated Web-oriented MS Access database system. County Information Services personnel and the County’s ARCHIBUS Business Partner continued to enhance ARCHIBUS Web Central by creating an integration with Spaceview, a third party product that uses Yahoo Maps and offers drill-down capabilities.
ARCHIBUS users are now able to access geographical and tabular county data from a central location. County users with Google Earth EC are now able to access Web Central and Spaceview from their Google Earth client, and view County-owned aerial imagery to graphically locate buildings, land or other structures. This presentation will demonstrate the various methods that County personnel and management use to view information using these tools.
Management-Intermediate
A24: Improved Reporting (NEW)
Presenter: ARCHIBUS, Inc.
Displaying data in a chart or graph can make data interpretation much easier for users of ARCHIBUS applications. Rather than present tables of numeric data, you can display a bar, pie, line, or other type of chart using colors, captions, and a two-dimensional representation of your data. The current MDX views provide sophisticated analyses. However, to provide a way for system integrators to generate custom charts in a snap, ARCHIBUS introduces Flex Charting for a simpler charting environment. Flex Charting is a charting tool that is used within Web Central views and provides a rich library of interactive charting and graphing components that can be dynamically rendered on the client. Its charting components support drill-down and other interactivity. This session will cover the techniques used for adding interactive charts to Web views.
Technical-Basic
A25: Web Central Overview (NEW)
Presenter: ARCHIBUS, Inc.
The ARCHIBUS Web Central application has been eagerly adopted since its introduction and continues to be the focus of future development and functionality. As more and more businesses are streamlining their internal processes to reduce wasted time and resources, Web technology becomes more and more important as a tool for making communication instantaneous and global. The ARCHIBUS Web Central application not only allows businesses to keep all data in a central location, it gives global access to that data based on user roles and security. In Web Central, retrieving reports, charts, and graphs, creating PDFs, Excel sheets, and published floor plans, and printing and sending e-mails are all tasks accomplished with a single mouse click rather than a phone call followed by days of waiting. This session will give an overview of the Web Central applications, the new navigational tools offered in V.17, and some of the benefits and features of moving your facilities data to the Web.
Technical-Basic
A26: Lease Administration (NEW)
Presenter: ARCHIBUS, Inc.
Designed to support the on-going activities associated with lease administration, new ARCHIBUS Lease Administration is a centralized Web-based solution to manage lease abstracting, expirations, clauses, and recurring costs. This session describes how lease administration users can quickly access information from intuitive, flexible dashboards, perform data entry through an easy-to-use Wizard, view alerts, confirm tenant versus landlord responsibilities, track changes, and generate cash flow scenarios.
Technical-Basic
Monday, April 27 4:15 p.m. – 5:00 p.m.
CONCURRENT SESSIONS
A31: How Two Loyal ARCHIBUS Users Realize Sustainable Environmental Benefits with TEAMS
Presenters: Lynn Hazelbaker, Manager, Facilities Information, Oklahoma State University; Michelle Ray, CAFM Manager, Hamilton County, Ohio, Dept. of County Facilities; Joe Kolmer, COO, George MacBeth, Professional Services Mgr. ARCHIBUS Solution Center - Environment + Sustainability Services
Oklahoma State University upgraded to ARCHIBUS Web Central and deployed the
ARCHIBUS TEAMS Clean Building module to manage its asbestos program. The result has been more effective risk mitigation through the enhanced protection of staff, students and workers. This has saved the University money by avoiding duplicative asbestos survey efforts.
Hamilton County, Ohio also upgraded to ARCHIBUS Web Central recently and deployed the ARCHIBUS TEAMS Green Building and Environmental Health and Safety (EHS) modules. Green Building supports the County's sustainability efforts in documenting and tracking green building progress. The EHS module reduces risk by providing tracking of employee training and reportable incidents leading to improved health and safety performance.
Learning Objectives:
- How to implement more effective risk mitigation strategies and tactics
- Avoiding duplicative survey efforts
- Making green building initiatives more successful through better data tracking and documentation
Management-Intermediate
A32: VISTA Technology Services: Best Practices for Taking an Enterprise Approach to Implementing ARCHIBUS
Presenter: David Baker, Director, Asset Management Solutions, VISTA Technology Services Inc.
This session will cover an enterprise approach to implementation of ARCHIBUS.
If organizations are implementing ARCHIBUS, upgrading to V.17, or implementing one of the new V.17 extensions, this session walks users through the steps that should be taken to achieve trouble-free implementation and performance optimization.
Learning Objectives:
- V.17 implementation best practices
- Achieving data standardization
- How to promote organizational sustainability
Technical-Basic
A33: Surgical Care Affiliates Makes the Cut: Implementing Full-Scale Real Estate Management Operations on 2 Million+ Sq. Ft. of Facilities with ARCHIBUS
Presenters: Mackey Habisreitinger, Business Analyst, Surgical Care Affiliates, Stephan Cloitre, Account Manager, AOS
With over 2 million square feet of facilities, fast-growing Surgical Care Affiliates (SCA) is one of the largest providers of specialty surgical services in the United States. SCA operates more than 130 ambulatory surgery centers and surgical hospitals across the country with more than 2,000 physician partners. Its legacy real estate management systems, however, couldn’t keep up with the demands of running a sprawling real estate portfolio until it implemented a Web-based ARCHIBUS solution to track its leases and properties, as well as integrate budget and other information with its PeopleSoft corporate accounting system.
This presentation, which includes a live demo, describes the data conversion, customization and other measures that streamlined lease management and other processes. The company’s ARCHIBUS implementation enabled SCA’s Real Estate department to raise its profile as well as organizational efficiency with the introduction of an IWMS platform with near-zero system downtime or operational disruption.
Learning Objectives:
- Streamlining the transition from legacy systems to ARCHIBUS
- How Web-based solutions can improve communications and accountability
- Establishing corporate real estate departments as an important resource and contributor to profitability
Management-Intermediate
A34: View Definition Wizard (NEW)
Presenter: ARCHIBUS, Inc.
This session will explore how to create forms and reports using the new ARCHIBUS View Definition Wizard. The View Definition Wizard replaces the “New/Alter View” commands used in previous versions to create Web-based forms and reports. You will learn how to manipulate existing forms and reports, create new forms, create charts and graphs, and even migrate Windows views to Web views, all with the same easy-to-use interface.
Technical-Intermediate
A35: Windows Tools and Tips
Presenter: ARCHIBUS, Inc.
This session offers tips for managing the ARCHIBUS interface. It will cover a variety of topics for the system administrator, including: creating and modifying reports in ARCHIBUS Enterprise, Document Management in Web Central, tools for finding and cleaning bad data, and schema customization.
Technical-Intermediate
A36: Mapping ARCHIBUS with ESRI
Presenter: ARCHIBUS, Inc.
ARCHIBUS has teamed with ESRI, a leader in Geographic Information System (GIS) software, to geospatially enable ARCHIBUS. These new capabilities allow ARCHIBUS users to review properties, leases, and buildings within their geographic context and improve decision-making with street maps, traffic, census, flood plain, satellite, and even weather information. Show your space plans, department allocations, maintenance requests within the context of your entire campus to make multi-building and multi-site decisions. ARCHIBUS can geocode the interior spaces you already have in AutoCAD and Revit and link them to ESRI GIS, so you can use your existing data to gain a broader geographic perspective in either ARCHIBUS for Windows or ARCHIBUS Web Central.
Technical-Open to All
Tuesday, April 28 6:30 a.m. – 7:30 a.m.
Coffee/Breakfast - Sonorran Terrace
Tuesday, April 28 7:30 a.m. – 9:00 a.m.
MAIN-STAGE PRESENTATION
G14: Italian Plenary Panel – Extending the Business Value of ARCHIBUS at Marco Polo Utility Company, Pirelli Real Estate, University of Bologna, and the Italian National Olympic Committee
Presenters: Nicola Martinelli, CEO, eFM (Moderator), Alberto Risoldi, Marco Polo, S.p.A.; Alessandro Barni, Pirelli Real Estate; Sylvia Mastrapasqua, University of Bologna; Leo Enrica, CONI Servizi S.p.A.
In the competitive European Common Market, Italy has been one of its more aggressive members in the adoption of facilities management technology for business advantage. This session compares and contrasts the early-stage implementations and maturing operational results of four influential ARCHIBUS users:
Marco Polo S.p.A. – A joint venture that supplies water and electricity to Rome, Italy’s millions of inhabitants, Marco Polo manages more than 450 buildings and green spaces comprising 750,000 sq. meters, has over 4,700 system users and more than 350 facility management suppliers. The company processes over 9,500 work requests annually.
Pirelli Real Estate: A unit of the Pirelli group of companies, Pirelli Real Estate provides real estate and facilities management services for a wide range of organizations. Its most recent success includes winning contracts worth over €260,000,000 to provide services for 160 federal and local government entities covering 4,000,000 square meters of space thanks to its Global Service business model.
University of Bologna - The oldest continually operating degree-granting university in Europe, the University of Bologna dates from the 11th century and is the second largest university in Italy. The University has embarked on a business process reengineering project to centralize and improve facilities management for its more than 100,000 students, faculty, and staff. They occupy 10 campuses comprising over 380 buildings and more than 500,000 square meters of space.
Italian National Olympic Committee Services Group (CONI Servizi) - With responsibility for the management of real estate and facility management services for CONI, the Italian National Olympic Committee, it manages a total of 200 owned and leased buildings in Italy, including the National Centers of Olympic Preparation, the School of Sports, and the Institute of Sports Medicine and Science. Its goal is to ensure high-quality sports infrastructure and oversight of re-design/remodeling projects at the Foro Italico Park, the most important sports park in Italy with 500,000 square meters of indoor training space including covered facilities and open fields.
Tuesday, April 28 9:00 a.m. – 10:00 a.m.
MAIN-STAGE PRESENTATION
G15: Philip Morris International Pioneers IWMS on a Highly Integrated ARCHIBUS Platform
Presenters: Yves Streuli. GS Senior Systems Analyst, Corinne Wagner Corbaz, Manager GS Systems & Office Space, Jean Banh, IS Systems Analyst General Services, Philip Morris International SA
Deployed at Philip Morris International’s (PMI) headquarters in Switzerland as the main IS tool for General Services (GS), ARCHIBUS is a central depository for all non-Human Resources information including office space, real estate contracts, and a group of 10 other PMI modules for fleet management, publications, identification cards, events, work orders and other information. The implementation of ARCHIBUS at PMI has allowed it to completely re-engineer some business processes as well as define country standards that can be applied to international units to promote uniform processes.
Learning Objectives:
- Best practices in application customization
- Using ARCHIBUS as a data warehouse
- Sharing centralized information with a global community of residents
Management-Intermediate
Tuesday, April 28 10:30 a.m. – 12:00 p.m.
BEST PRACTICES FORUMS
G23: Best Practices Sessions
Users’ Conference Best Practices sessions provide an in-depth review of the most cost-effective, technologically advanced approaches to solving organizational real estate, infrastructure, and facilities management challenges with TIFM and IWMS technologies. Share your own experiences and best practice prescriptions to make these meetings of the minds even livelier and more informative
Management-Open to All
G23a: Best Practices – Real Estate (SP, SMP, CB, PM, GIS)
Discussion Facilitators: ARCHIBUS, Inc.
Management-Open to All
G23b: Best Practices – Facilities (SP, F&E, Reservations, EP, ES)
Discussion Facilitators: ARCHIBUS, Inc.
Management-Open to All
G23c: Best Practices - Operations (SP, Bldg. Ops, SD, OnD, CA)
Discussion Facilitators: ARCHIBUS, Inc.
Management-Open to All
G23d: Best Practices – Technology (SP, F&E, Telecom, MM)
Discussion Facilitators: ARCHIBUS, Inc.
Management-Open to All
G23e: Best Practices – Advanced Topics in Communication
Discussion Facilitators: ARCHIBUS, Inc.
Management-Open to All
Tuesday, April 28 12:15 p.m. – 1:30 p.m.
Tuesday, April 28 1:45 p.m. – 2:30 p.m.
CONCURRENT SESSIONS
B11: Vancouver Coastal Health: Using ARCHIBUS Project Management as a Contract/Commitment Management System
Presenters: Brian Rosler, Senior Facilities Project Leader CAD/CAFM Systems, Keith Gillingham, Manager CAD/CAFM Systems, Vancouver Coastal Health, Wayne Liko, Director of Business Development, Horizant, Inc.
Vancouver Coastal Health's (VCH) Facilities department has a Project Management Office with an average annual budget of over $150 million and over 20 project managers, each one running projects in their own way. Previously, a variety of systems were in place and several new leading Project Management software systems were tested to become the new project management software standard throughout the company. It was found that only ARCHIBUS Project Management had the flexibility needed to deal with complex FM issues and VCH has implemented it as a Contract Management system to standardize processes, information, reports, document filing and communications.
ARCHIBUS Project Management helps VCH control project scope, cost and schedule. It also includes innovative features such as a project wizard, change tracking, a document search capability, a lexicon providing standard definition for all the various Project Management terms, and other tools to aid project managers. The result is data uniformity, improved communication and punctual, cost-effective projects.
Learning Objectives:
- Why software flexibility is needed to address project management issues
- Which tools are most helpful in managing projects and why
- Importance of data uniformity and better communications in achieving successful projects
Management-Intermediate
B12: Zero to 1,000 moves in Six Weeks - Amgen Closes Three Buildings and Moves All Occupants in Record Time
Presenter: Rick Apodaca, Senior Manager-Master Planning and Development, Amgen
Facing a high rate of vacancy (23%), Amgen’s CIO and Executive Management asked the Planning group to develop a scenario that would result in adjusting its real estate allocation to achieve a more cost-efficient space occupancy profile, a plan that was to be implemented in an 18-month time frame.
The request was thought to only be a hypothetical “scenario” and not a true action plan, but after further consideration and evaluating the potential cost savings, Executive Management approved the scenario. The timeframe for completion, however, was compressed from 18 months to six weeks.
In this session, Rick Apodaca will recount all the steps that went into this Herculean effort and, most importantly, review its success. In only days, the Planning team had to develop multiple strategies, guiding principles for implementation, and tactical/occupancy plans for over 1,000 moves. The next challenge was rallying the Move team to have them streamline the typical move process and cut the traditional six-week lead time to less than 14 days.
ARCHIBUS provided the baseline information for every step of this process. From the initial evaluation to the move execution deliverables, Apodaca will show how his team leveraged the information and tools to accommodate the executive decision, down to the tactical placement of names on the plan. He will discuss lessons learned, what went well, and what they would have done differently. This session defines valuable guidelines that attendees will want to consider when faced with similar challenges.
Learning Objectives:
- Best Practices when streamlining the move process in a large-scale migration
- Ways to manage effective communication with executive management – taking a complex problem and framing a decision
- How to align a cross-functional team by using your leadership skills
Management-Intermediate
B13: The U.S. Internal Revenue Service Supports its Asset Management Plan with ARCHIBUS
Presenters: Kathleen Foy, Policy Analyst, U.S. Internal Revenue Service; Jeff Teschke, Program Manager, Pyramid Systems, Inc.
The U.S. Internal Revenue Service (IRS) manages a portfolio of 30 million square feet in over 750 sites worldwide. With a budget of almost $1 billion, the Real Estate and Facilities Management (REFM) organization manages real property assets and provides services to more than 110,000 employees and contractors who rely on it to meet corporate space and facilities needs.
This presentation focuses on the deployment of functionality through the IRS’s Graphic Database Interface (GDI) System to support development of its Asset Management Plan (AMP) in accordance with Executive Order 13327, "Federal Real Property Asset Management," and the principles set forth by the Federal Real Property Council. The GDI System features an extensive Web-based implementation of the ARCHIBUS solution suite and other Commercial-Off-the-Shelf (COTS) products, including AutoCAD, and provides IRS employees access to accurate and up-to-date information about facilities and their occupants.
Learning Objective:
- Developing an individual Asset Management Plans (AMP) for real property assets leased and managed
- How the ARCHIBUS-based Building Condition Assessment tool is used to assess the quality of buildings the IRS occupies and provide input into developing and maintaining the AMP of each real property asset
- Understand how the IRS uses ARCHIBUS to support migrating the planning of non-campus Posts-of-Duty (PODs) from an individual asset-by-asset basis
Management-Intermediate
B14: Dashboard Definition Wizard (NEW)
Presenters: ARCHIBUS, Inc.
This is a new step-by-step Wizard for creating user-defined Dashboard processes of existing activities. This session describes how the Dashboard Definition Wizard speeds dashboard definition with a form-driven interface that works without coding.
Technical-Basic
B15: Space Management on the Web (NEW)
Presenters: ARCHIBUS, Inc.
ARCHIBUS has given Space Management a facelift, moving its traditional Windows-based functionality to the Web. Users can now take advantage of a Web-based tool that allows for quick manipulation and presentation of space data using flash drawings, FLEX charts, and drill-down reports. This session will introduce users to the new Space Management activity in Web Central.
Technical-Intermediate
B16: Service Desk
Presenters: ARCHIBUS, Inc
The new Service Desk activity provides access to a 24x7 service desk that is capable of routing urgent requests to the appropriate service provider without the need for human intervention. This new activity is separate from the Web-based On Demand Work activity. It can act as the front-end for both the Windows- and Web-based On Demand Work activities, and the Move Management and Project Management applications. It captures help requests from users and transfers the requests into one or multiple Work Requests, Move Orders, or even entire Projects. The activity has features to define when a service is available, the response time, and the time to complete the work. Service levels can differ based on location, organizational unit and equipment involved. This session explores all the possibilities of the new activity.
Technical-Basic
Tuesday, April 28 3:00 p.m. – 3:45 p.m.
CONCURRENT SESSIONS
B21: Nestlé Purina PetCare Drives the Bottom Line More Clearly with ARCHIBUS Dashboards
Presenters: Todd Rolfingsmeyer, Database Management Consultant, Nestlé Purina PetCare Company, James Castruccio, VP-Facilities Information Management, Talisen Technologies, Inc.
With a corporate campus of 1.2 million square feet, the General Services Department at Nestlé Purina PetCare Company (NPPC) has more at stake than just dog food. NPPC bills back space allocation to 66 departments each month and has an annual capital budget of over $5M. Leveraging ARCHIBUS dashboards has enabled a simple, yet detailed view of all KPI information which can now be shared by not only the General Services Department, but also by everyone from the Board Room down to individual employees.
NPPC uses ARCHIBUS Dashboards to trend the KPI data, enabling them to accurately show where the money is being spent, whether budgeted or not. Some of the KPI data available includes: Financial, Churn, Space Allocation, Vacancy Rates as well as several IFMA Benchmarks.
Learning Objectives:
- How to develop effective and meaningful KPIs
- How to leverage ARCHIBUS Dashboards for easy display and drill-down of KPI data
- How to decide who sees the KPIs and to what level they can drill down
Management-Intermediate
B22: Implementing a Global IWMS at Progress Software
Presenters: Brenda de Silva, Senior Manager-Real Estate & Administration, Progress Software, Jason Wells, Vice President, Computerized Facility Integration, LLC
Progress Software, an international developer of business application infrastructure software, has a global real estate portfolio with approximately 1,000,000 square feet that is made up of primarily office and data center space. Roughly 25% of the space is owned and is located in a campus setting in Bedford, Massachusetts. The remainder of the real estate portfolio is under a variety of lease types and represents sales offices and other smaller office space, which is geographically spread across the entire globe.
Progress Software decided to upgrade, consolidate and eliminate a number of disparate and outdated systems and create a single technology platform to leverage across the entire global real estate portfolio for improved departmental efficiencies and enterprise reporting. They chose ARCHIBUS to manage the Real Estate, Space, Project and Maintenance aspects of the business to create greater efficiency as well as a higher level of customer service and cost savings.
Learning Objectives:
- Lessons learned for a global implementation of ARCHIBUS
- Value of consolidation on a single IWMS platform
- Potential and cost savings targeted and achieved
Management-Basic
B23: ARCHIBUS at Ball Aerospace: Growing Together
Presenters: John Kuxhausen, Facilities Planner/CAFM Administrator, Ball Aerospace & Technologies Corp., Jane Bullock, Director of Corporate Development, ARCHIBUS Solution Centers – Research Triangle
Ball Aerospace & Technologies Corp. provides advanced imaging, communications, and information solutions to the government and commercial aerospace markets. Its Facilities department weathered years of time-consuming, manual management systems before implementing ARCHIBUS applications that made space, maintenance, and lease information accessible and reportable. Since then, the department has expanded its implementation along with its role as a strategic player in the organization. ARCHIBUS solutions added more recently
include Move Management, and Telecommunications & Cabling.
This presentation provides an overview of Ball’s strategic ARCHIBUS implementation, and the impact ARCHIBUS had on its growth as well as the Facilities department’s credibility and prestige in the eyes of senior management.
Learning Objectives:
- Centralizing data for quicker access to data
- Increasing productivity through centralized, accessible and reportable space, maintenance and lease information
- How to improve communication throughout an organization -- especially with senior management
Management-Intermediate
B24: Flash-Based Drawings (NEW)
Presenter: ARCHIBUS, Inc.
Moving forward towards a more Web-centric implementation with Web Central requires a lighter-weight solution based on a common standard other than the currently supported DWG or DWF formats. Flash is such a solution. With Flash-based drawing files, publishing drawings to the Web takes a fraction of the time. Flash drawings also allow the organization much more control over how drawings are used. With Flash drawings, organizations can not only control color highlighting, they can also determine which default colors will be used on the fly, what asset text will be displayed, and can display multiple floors from multiple building all on one screen. This session will give a brief demonstration of Flash drawing capabilities and the simple configuration necessary to administer the drawing controls.
Technical-Basic
B25: Move Management
Presenter: ARCHIBUS, Inc.
The ARCHIBUS Move Management activity provides a Web-based application for managing enterprise moves. You can manage a variety of individual or group moves of employees, equipment, furniture, and rooms. As a move progresses, the automated workflow rules ensure that the appropriate employees and consultants receive e-mail notifications so that the move can efficiently progress to the next phase. In addition to providing a Web-based tool for managing moves, the Move Management activity provides an AutoCAD trial drawing feature, which you can use to visually compare various employee layouts. You can then update the group move project with a trial drawing's employee move locations. This session will review practical uses of the product.
Technical-Basic
B26: On Demand Work
Presenter: ARCHIBUS, Inc.
ARCHIBUS On Demand Work adds new functionality to current Work Request-based interfaces. First, its Planning Board interface allows supervisors to graphically schedule trade estimates (tasks) to available craftspersons by simply dragging and dropping tasks onto a craftsperson’s schedule. Second, it links maintenance-based Service Requests from the new Service Desk activity to Work Requests, thus allowing Work Requests to take advantage of Service Level Agreements (SLAs) that define vendors, vendor obligations, service windows, and approval routing. SLA-based flexible workflows allow the system to apply different levels of approval to Work Requests of various types. Finally, the tabbed forms provide an intuitive interface that is easy to navigate. The On-Demand Work activity adds a whole new level of functionality to the ARCHIBUS Building Operations module.
Technical-Basic
Tuesday, April 28 4:15 p.m. – 5:00 p.m.
CONCURRENT SESSIONS
B31: City of Hamilton Keeps Command by Delegating Control: A Lesson in Data Ownership
Presenters: Chris Phinney, Application and Systems Analyst, City of Hamilton, Ontario, Canada, Dave Fedy, President, Horizant Systems
The City of Hamilton has accelerated application rollout and enhanced key user interaction utilizing ARCHIBUS Web Central. A distributed management model and disjointed stakeholders had been a roadblock to successful deployment of a TIFM system. With limited staff and resources, gathering large amounts of quality data for ARCHIBUS was a challenge. Turning over control of key data sets to stakeholders is daunting considering the need to maintain data integrity and quality. Utilizing the robust tools in ARCHIBUS Web Central, the City of Hamilton’s Facilities Management department was able to cede data set control while remaining in command of the overall system. Web Central’s powerful tools and role-based structure empowers stakeholders to “own” their data while Facilities Management warehouses and shares all data for reporting and management metrics.
Learning Objectives:
- How to accelerate module roll-out
- Enhancing key user interaction
- More effective methods of managing large amounts of quality data
Management-Intermediate
B32: Sustainability through Building Automation System (BAS) Integration with ARCHIBUS at the University of North Carolina – Charlotte
Presenters: Ray Dinello, Director Facilities Information Systems, University of North Carolina - Charlotte; Greg Barnes, Vice President/Owner of Activelogix, LLC
The University of North Carolina – Charlotte (UNCC) has made a commitment to sustainability and is working with Activelogix to take advantage of various building technologies to save energy, labor and associated resources. A first step toward sustainability was to form a team to gather energy usage data, measure energy waste and identify possible savings opportunities. UNCC’s model found that existing BAS systems could be used to reduce energy use and plans were initiated to begin savings algorithms. The team also discovered that current technology would also allow UNCC to gain staff labor efficiencies and to identify potential maintenance problems or energy waste before they occur. This discovery led to an initiative to integrate ARCHIBUS with the BAS.
The goal is to integrate these systems to share information, provide standard reporting and automate some tasks. During this project, the team identified specific opportunities to gain efficiencies in processing work and preventive maintenance requests, equipment/asset management, space management, BAS alarming, and on-demand preventive maintenance. Now when environmental or energy alarms are generated in the BAS, the operators are immediately paged and work orders are produced for accountability.
Learning Objectives:
- How to plan ARCHIBUS/BAS integration
- Systems integration best practices
- Benefits gained from integrating ARCHIBUS with BAS
Technical-Intermediate
B33: Federal Aviation Administration (FAA) Improving ARCHIBUS Integration with Custom Help Centers
Presenter: Robert R. Keefer, Facility Automation Systems Manager, FAA – Mike Monroney Aeronautical Center
The Office of Facility Management at the FAA’s Mike Monroney Aeronautical Center (MMAC) manages a federal campus of over 130 buildings and structures encompassing 3.5 million square feet and supporting over 5,400 employees. The transition from a paper-centric culture to using ARCHIBUS as the primary facility management business tool has presented many challenges – and opportunities – for change management and customer service.
MMAC addressed both by taking advantage of the customizable ARCHIBUS Help functionality to create Windows and Web Central Help Center Web pages accessible from within each application environment. The Help Center model organizes Help resources for specific workgroups and/or topics, and includes general topic information, terminology, procedures and FAQs. In addition, “How-To” documents provide graphical, recipe-based instructions for specific data views and reports. The Help Center system has been further expanded to support users outside of the Facility Management organization. Results include reduced load on support staff for common support questions, more efficient allocation of training and support resources, more consistent information regarding procedures and use of the system, and improved support of system users, all of which benefit Office of Facility Management operations and the entire user population.
Learning Objective:
- Implementing new ARCHIBUS technology into an existing paper-based culture
- How to build Help Center functionality applicable to your ARCHIBUS system
- View practical examples of effective Help documentation specific to the organization’s ARCHIBUS implementation and business needs
Management-Intermediate
B34: View Format 2.0 (NEW)
Presenter: ARCHIBUS, Inc.
In previous versions, the Web server had a disproportionate amount of work to do when rendering a Web-based view on the end-user’s browser. V.17.2 takes advantage of a whole new method for sharing the workload between the Web server and the client browser, resulting in a more balanced and faster Web application. The new View Format is not only faster, but also includes frameless views, predefined layouts, pop-up dialogs, and consoles with complex restrictions. This session is aimed at those users who will be customizing their web views in .17.2 and beyond and will give them a basic understanding of how the views are laid out.
Technical-Basic
B35: Wish List for Windows and Web
Presenter: ARCHIBUS, Inc.
With each new release, ARCHIBUS includes enhancements made at the request of our users. Attend this session to let us know what you’d like to see in future versions of the ARCHIBUS Windows and Web platforms.
Technical-Intermediate
B36: Preventive Maintenance (NEW)
Presenter: ARCHIBUS, Inc.
ARCHIBUS Preventive Maintenance contains easy-to-use, Web-based forms that allow users to create detailed work procedures, assign those procedures to either equipment or locations, and create schedule rules for those equipment/location-procedure combinations. Then, users can generate Work Orders and Work Requests that contain the information needed to perform the maintenance work, at the time that the work is needed, with the correct resources to get the job done. After the work is finished, users may update Work Requests with actual information, then complete and close them.
The ARCHIBUS Preventive Maintenance activity for Web Central aims to offer current Windows-based PM functionality, except with a richer, forms-driven interface, enhanced process control, integration with the current Web Central On Demand Work activity, and a few additional filtering features to make the PM scheduling process easier and more efficient. A Preventive Maintenance activity on Web Central rounds out the Web Central building operations offering, since the two major methods of creating Work Requests and Work Orders are ad-hoc (On Demand) and planned (PM).
Technical-Basic
Tuesday, April 28 6:00 p.m. – 10:00 p.m.
MAIN-STAGE PRESENTATION
Western Cookout, Games, Awards and More - Mummy Mountain
No trip to the Old West would be complete without an authentic western cookout accompanied by some equally tasty music from Ken Willis and Air-zona Sunset. Throw in a quick draw contest, a hatchet-toss competition, a round of donkey darts, plus a few ARCHIBUS Award of Excellence announcements and you've got a full evening ahead of you...pardner.
Wednesday, April 29 7:45 a.m. – 9:00 a.m.
Wednesday, April 29 9:15 a.m. – 10:00 a.m.
MAIN-STAGE PRESENTATION
G16: How USAA Leverages ARCHIBUS as an Enterprise Solution Platform and Moved Beyond Corporate Real Estate Management
Presenters: : Steven E. Baine, Lead Business Applications Advisor of Corporate Services - Business Solutions, USAA, Robert A. Verdun, President, Computerized Facility Integration, LLC (CFI)
USAA provides financial and insurance products and services to members of the US military and their families. USAA has over 22,000 employees occupying over 7 million sq. ft. In 2001, Business Partner CFI implemented ARCHIBUS for USAA. The initial use was for basic space management and personal reporting. Over the years the system has grown to cover many aspects of typical CRE including move management, furniture inventory management and unique uses such as ergonomics management and construction project tracking.
In 2008, CRE was merged with Corporate Services, creating an enterprise shared-services division. To manage this enterprise, the USAA Corporate Services division began using ARCHIBUS as a platform to automate many shared-services functions, evolving ARCHIBUS from a “real estate” solution to an “enterprise” solution. In implementing this strategy, USAA will use ARCHIBUS as a platform application to help consolidate systems, reduce Access and Excel reporting, and leverage technology for many creative uses.
Learning Objectives:
- Thinking outside the box in terms of how to use ARCHIBUS
- How to systematically grow your technology
- How having an IT Strategy really pays off
Wednesday, April 29 10:00 a.m. – 10:45 a.m.
MAIN-STAGE PRESENTATION
G17: Alliant Energy: Converting Energy Bills into Corporate Metrics
Presenter: Greg Landgraf, Computerized Facility Integration, LLC
To convert energy bills into corporate metrics, CFI and Alliant Energy have developed an approach for collecting and evaluating energy usage data throughout an enterprise. Their initiative's highlights are described in this session, including the advantages of the EnergyTrax application developed for Alliant by CFI and running on Web Central.
The EnergyTrax application provides a fast, convenient snapshot of energy use, trends, and savings opportunities. Key capabilities of the system are: drill-down features that provide energy consumption views at the corporate, division, and facility levels; historical data for comparison against current energy use; and the ability to monitor and manage electricity, natural gas, water, steam, production, occupancy, and labor.
Learning Objectives:
- How to use Web Central to track energy use
- How to report energy use metrics
- How to Measure Improvements
Wednesday, April 29 11:15 a.m. – 12:00 p.m.
CONCURRENT SESSIONS
C11: University of North Carolina - Charlotte: Roll-out of ARCHIBUS Self-Service Options Creates Popular Online Course for All
Presenter: Ray Dinello, Director-Facilities Information Systems, Hai Dang, Systems Manager-Facilities Information Systems, University of North Carolina - Charlotte
Whether the need is educational or administrative, the University of North Carolina - Charlotte attempts to serve its fast-growing population as efficiently and effectively as possible. That's why its visionary facilities management team rolled out a wide range of ARCHIBUS online services to the entire campus community. That popular initiative now allows all faculty and staff to manage work requests and approvals, as well as manage funding for work orders and projects.
Learning Objectives:
- Developing administrative support more effectively
- Determining which self-service options to deploy
- Technology roll-out Best Practices
Management-Basic
C13: Culture Change and ARCHIBUS at Financial Information Services Giant Metavante
Presenter: Hank Kollross, Senior CAFM Systems Analyst, Metavante, Inc.
Breaking out of old ways of managing isn’t always easy, but financial information services power Metavante is getting it down to a science. A facilities management cultural change regimen -- rooted in better training, IWMS systems consolidation, ERP integration, and rigorous metrics-based performance measurement – has been introduced at its facilities management operations. That change is now helping to more effectively leverage ARCHIBUS and introduce widespread use of ARCHIBUS-based self-service applications to streamline FM operations. This session describes the methodology used by Metavante that has earned its facilities management department the title of “The Innovation Station” in both services and business culture transformation.
Learning Objectives:
- Understanding the “why” of culture change is as important as the “how”
- How and why to establish clear goals and make operations performance more metrics-based
- The difference between metrics and statistics in effecting operational change
Management-Intermediate
C14: Users & Security (NEW)
Presenter: ARCHIBUS, Inc.
Creating roles for groups of users allows you to efficiently determine what and how much access to information users have. As the world of technology becomes more security-oriented, software that incorporates roles-based access allows users to set up and maintain security with minimal maintenance. Roles also allow users to customize the look and use of software for the needs of particular groups. ARCHIBUS Web Central V.17.2 and future versions will incorporate security based on a Spring framework. This session covers the set-up of user roles, and the configuration of ARCHIBUS security within the Spring framework.
Technical-Basic
C15: BIM and Overlay for Revit
Presenter: ARCHIBUS, Inc.
With the introduction of ARCHIBUS V.17, ARCHIBUS moves into the world of Building Information Management (BIM) by introducing the Overlay for Revit application. Like the Overlay for AutoCAD, the Overlay for Revit will allow users to directly access and update building data from a Revit project. Because a Revit project typically includes multiple floors, the power of updating data from a single file is passed on to the Overlay. In this session, users will be given a brief introduction to BIM, and will learn how to use the Overlay to update room, furniture, and equipment records from multiple floors with a few easy clicks.
Technical-Basic
C16: Web-based ARCHIBUS Room Reservations
Presenter: ARCHIBUS, Inc.
The ARCHIBUS Reservations application provides self-service Web-based forms and other features and analysis tools. This session will familiarize you with how Reservations automates the room reservations, and amenities management process, with a Reservations Wizard and self-service Web forms to avoid double-bookings and secure right-sized rooms with appropriate amenities. You'll also receive an overview of how this new Web-based application integrates with Microsoft Outlook™, Lotus Notes™ and Google Calendars™ for automated invitations, scheduling, and reminders to meeting participants. It also facilitates reservations editing, tracking, service provider coordination, reservations analysis, and more.
Technical-Basic
Wednesday, April 29 12:15 p.m. – 1:00 p.m.
CONCURRENT SESSIONS
C22: How Now, Dow Jones? Delivering Sustainable Business Value with FM Automation
Presenter: Chris Keller, Managing Director, FSG; Jennifer Keller, former Manager, Facility Planning, Dow Jones
Implementation of facility management technology should be undertaken with an expectation of continual business reevaluation and improvement rather than as a single business process step. This presentation will follow the evolution of the FM automation tools used for strategic facility planning at Dow Jones and Company over a twenty-year period. During this period, the company went through cycles of expansion, consolidation and ultimately acquisition by another company, Rupert Murdoch’s News Corporation.
Learning Objectives:
- Understand how to identify technology tools to serve business needs
- Understand how to adjust business technology to changing business requirements
- Identify best practices in data management for lasting value
Management-Intermediate
C23: NASA: Using Space Management as an Energy Management Tool
Presenter: Gary A. Craig, Programmer/Analyst, Parsons-NASA Goddard Space Flight Center
NASA Goddard Space Flight Center is realizing the dual value of the ARCHIBUS Space Management application to not only make better use of its space, but also to save significant amounts of money on its energy bills. The organization's facility management team explains how better visualization and consolidation of rooms containing energy-intensive computer servers and other equipment allows them to focus HVAC output to only those areas that need it - especially at night and on weekends.
Management-Intermediate
C24: Understanding the Schema
Presenter: ARCHIBUS, Inc.
This session will cover how to personalize and customize reports, views, tables, and fields. The session will cover the dos and don’ts of adding tables and fields, changing schema names, personalizing the configuration files, and much more.
Technical-Intermediate
C25: Using Overlay for AutoCAD – The Basics
Presenter: ARCHIBUS, Inc.
Users of ARCHIBUS know that one of its major benefits is its integration with AutoCAD drawings. This session will teach you the fundamentals of using the ARCHIBUS Overlay for AutoCAD for properly and efficiently creating and documenting assets on your drawings and cover topics such as proper polylining, using layers, inserting blocks and standards, populating rooms, creating highlight reports, and inferring data from your drawing into your database. You will learn the power and convenience of attaching the information in your AutoCAD designs to software that can present and use that information to create reports, charts, and programs that increase your work efficiency.
Technical-Basic
C26: ARCHIBUS Global Deployments - An Overview
Presenter: ARCHIBUS, Inc.
Corporations implementing software to manage facilities infrastructure and assets on a worldwide basis have a mountain of obstacles to address. Some of the most frequent concerns include: multiple site implementations and Wide Area Networks; managing areas in imperial and metric units; monetary values - working with multiple currencies; and language localization. This session provides an overview of those issues and how they can or are being addressed.
Technical-Intermediate