Success Story: World’s ninth longest road tunnel relies on ARCHIBUS to manage complex trans-alpine operations and safety
Frejus Tunnel is one of the major traffic connections between Italy and France and is one of the ten longest road tunnels in the world. Such a long and well-trafficked tunnel requires complex ventilation, fire suppression, and emergency response systems, all of which need to be kept at peak performance.
Frejus Tunnel is managed by the intergovernmental agency Groupment d'Exploitation du Frejus (GEF), while its day-to-day maintenance is handled by concessionarie companies SFTRF on the French side of the tunnel and TECNOSITAF, Srl on the Italian side.
Under GEF's guidance, TECNOSITAF turned to ARCHIBUS in 2014 in order to manage and maintain their many systems on one integrated platform. From Building Operations to Preventive Maintenance, TECNOSITAF has successfully revolutionized tunnel maintenance using ARCHIBUS. They have fully implemented ARCHIBUS for the main tunnel in the past two years, and are now planning to implement ARCHIBUS for the new rescue tunnel.
Read the newly updated story of how TECNOSITAF transitioned to an ARCHIBUS-based system in which work orders are generated with the click of a button. Read more.
Nominate your team for an ARCHIBUS Award of Excellence
ARCHIBUS Nexus 2017 is your opportunity to showcase your team’s accomplishments by nominating them for an ARCHIBUS Award of Excellence. Explain how they have extended the reach of your ARCHIBUS investment. Helped streamline your business processes. Become strategic players in achieving the goals of your enterprise.
The Awards of Excellence Program is based on notable achievements in 14 separate categories. You can see them and make your nominations online.
Remember to register for ARCHIBUS Nexus 2017
Just go to archibus.com/nexus to register and you’ll discover the ways to “realize” your organization’s technology future. Take advantage of such information-rich offerings as:
- Hot Topics Training: Given by ARCHIBUS experts
- Product Café: Sit down with ARCHIBUS product managers for product advice and demos of our latest offerings
- Talk to the Techs: Brainstorm & troubleshoot your application or implementation issues with the ARCHIBUS technology team
- Join an ARCHIBUS Users’ Group and collaborate with other users throughout the year
- Product & Services Expo: Visit with vendors & sponsors
…When you attend ARCHIBUS Nexus 2017, April 30–May 3.
Product News: On Demand Work
Schedule, dispatch, manage, and report maintenance tasks efficiently using self-service capabilities to reduce operational costs and increase customer satisfaction.
Efficiently managing maintenance tasks is vital to keeping your organization’s infrastructure and facilities running smoothly. ARCHIBUS On Demand Work helps you stay on track by automating all the on demand maintenance process steps— from requests, to approvals, to scheduling and work order issuance, to completion and feedback. On Demand Work’s self-service functionality helps lower operating costs by enforcing process control and keeping information current, accessible, and actionable.
By simplifying the maintenance process, On Demand Work frees operational managers from daily administrative tasks, enabling them to spend more time improving overall service delivery at a lower cost. The application also reduces the cost of reporting based on efficient data capture and reuse when compared to the inherently resource-intensive efforts required for paper-based processes.
Not only does On Demand Work keep costs down and efficiency up, but it also ensures that customers receive the level of service defined by Service Level Agreement (SLA) parameters by integrating SLAs with role-based security. The application allows work requests to take advantage of SLAs that define work team obligations, service windows, and performance measurements, while simultaneously measuring response and completion times to detect performance issues.
||Assign, track, and report on work orders through all stages until closure with the help of the Building Operations Console for desktop systems and the mobile interface for handheld devices
On Demand Work is a vital tool in the planning process as well, providing a Planning Board™ function to help supervisors easily and effectively plan work and schedule craftspersons. By capturing data centrally on maintenance costs by division, department, building, equipment, problem type, among others, the application helps managers plan effectively for budgets and optimize their service levels.
Want to know more about what ARCHIBUS On Demand Work can do to help your organization?
Read how the Calgary Board of Education cut their work order time by 80% after implementing ARCHIBUS, and listen to what Murray Hunt, Manager of Integrated Workplace System Services, has to say.
View Product Page
Take the next step and join your local ARCHIBUS User's Group
Benefit from being part of the ARCHIBUS community by joining your local ARCHIBUS Users’ Group (AUG) and sharing insights and product information with your colleagues.
There is always room for more inquiring minds, so here are some upcoming AUG meetings that may pay big dividends for you.
|Federal User Group
||Wednesday, March 8
For more information visit: archibus.com/events
||Monday, March 13
||Thursday, March 16
||Thursday, March 23
ARCHIBUS training: In demand...and indispensable
Learn how to take full advantage of ARCHIBUS to enhance your productivity by signing up for our outstanding selection of ARCHIBUS training programs. ARCHIBUS, Inc. offers a wide range of training options to serve all levels of trainees — from novice through advanced — and allows you to design a curriculum that best meets your specific requirements.
Courses can be arranged and customized for an organization's special requirements and delivered on-site. If you are interested in on-site training, please contact the Training Coordinator at email@example.com or call 617-227-2508.
18 Tremont Street Boston, MA 02108-2331
©2017 ARCHIBUS, Inc. All rights reserved
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Vol. 26 No. 2