Client Interviews

What are Our Clients saying about ARCHIBUS and its Benefits?    Plenty!

Want to learn how ARCHIBUS is transforming organizations' business processes and improving profitability?   Just listen to our clients.

Choose an organization below and hear how ARCHIBUS users from a variety of sectors are implementing innovative solutions that increase efficiency, save money, and help real estate, infrastructure, and facilities managers become strategic players in their organizations' futures.

Zig Wu
Senior Program Manager – Space Management

Controlling healthcare costs often begins with controlling the cost of operating healthcare facilities, something that California-based Stanford Healthcare is doing with great success. Using ARCHIBUS space management capabilities, the organization is able to more effectively rationalize and account for space at its two hospitals as well as at its portfolio of clinics in the area.

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Debbie Swayze
System Analyst

With an emphasis on reducing its own carbon footprint, San Diego Gas & Electric has employed ARCHIBUS to better manage its 33 offices and 3.2million square feet of space, which now includes a new 17-story Gold LEED-certified corporate headquarters. Helping to achieve its LEED goals are ARCHIBUS capital planning capabilities that help keep those efforts on track.

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Philip Price

Electric Utility



Philip Price
Senior Corporate Facilities Analyst

As a facilities manager at a major utility company, efficient management of space and building operations is essential for controlling costs.  Philip Price explains how ARCHIBUS Mobile Framework helps streamline responding to service requests -- as well as in the conduct of floor and occupancy surveys that used to be done with pen and paper. The savings in time has been significant and more savings in time and money are expected as a wider range of ARCHIBUS applications are rolled out to bring operations into the 21st century.

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Carolyn Cole

Government Property Group, New Zealand


Carolyn Cole
Operations Manager – Government Property Group, New Zealand

Government is always looking for ways to make more efficient use of its owned and leased space and Ne government of New Zealand is no exception. That’s why the Government Property Group uses ARCHIBUS throughout its many agencies to optimize space use and streamline reporting. Now that group is also rolling out ARCHIBUS building operations management capabilities for improved maintenance and customer service.

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Kathy Cook

County of San Bernardino, California


Kathy Cook
Asset Management Analyst

The County of San Bernardino is the largest county in the contiguous United States, comprising 20,000 square miles. To support its extensive administrative responsibilities for over 1400 buildings and 12.5 million square feet of space under management, the County of San Bernardino relies on ARCHIBUS for efficient space management, as well as for supporting building operations management that generates 30,000 on-demand and preventive maintenance work orders per year.

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Philip Price EFM, Italy
Daniele Appetito
Chief of Application Engineering Services

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Bert Watts
Project Manager

Hamilton County, Ohio’s Department of County Facilities has been tracking energy data electronically for over ten years using various methods. To better suit its growing need to control energy use and cost, it implemented the ARCHIBUS Energy Management module. It uses Energy Management to track actual monthly utility usage by type and building location, most recently in association with a performance contracting design/build firm. That relationship’s goal was to save an estimated $1.25 million out of a planned $20 million in capital and other expenditures and improvements.

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Crystal Zembal
Global Corporate CAFM/IWMS Specialist

As a rapidly growing organization, Red Hat is faced with the challenge of efficiently monitoring the utilization of space on a global footprint, while maintaining balance with the five core values of Red Hat culture: Collaboration, Connection, Meritocracy, Transparency, and Trust. Through a multi-departmental technology collaboration, Red Hat is able to better manage and make smarter decisions for their real estate portfolio by accessing the data and tools within ARCHIBUS. And that has raised the profile of that company’s facilities management expert.

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Tim Downs Red Hat
Tim Downs
Director – Facilities Finance and Administrative Services

Space management systems (and the data they contain) are the key to driving decisions on asset allocation and other management challenges at Princeton University. Such a prestigious institution requires a real estate, infrastructure, and facilities management system of equal stature.

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David Galli
Head of Corporate Real Estate and Facility Management

Thanks to the efforts of David Galli, Banca Popolare di Milano is in the forefront of successful technology deployment through the commitment of top management. The bank’s use of innovative tools, such as the Internet of Things (IoT) in the workplace; workspace model flexibility; and, above all, the ARCHIBUS platform, has helped it optimize occupant capacity and more.

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Arslan Avakov
Facility Analyst, Corporate Properties & Buildings

The City of Calgary has used ARCHIBUS for over 15 years. In the years ahead, the city and Arslan Avakov have plans to take ARCHIBUS beyond space planning and into more operational areas of Calgary’s city government facilities to improve asset management.

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Andrew Stewart University of Edinburgh
Andrew Stewart
Program Manager/Senior Project Manager-Estates Department

Taking care of the sixth oldest university in the English-speaking world, Andrew Stewart is deploying ARCHIBUS to help manage space planning and maintenance of the university’s 750 buildings comprising 800,000 square meters of both new and very old buildings dating back to the 16th century. The software has also become a transformational tool in integrating financial data with facilities data for $1.5 billion in capital projects.

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Peter Vanderheiden
Business Applications Engineer

UCAR relies on their ARCHIBUS implementation for a higher level of information transparency that lets administrators know exactly what space has been allocated to them. With over 1,000,000 square feet under management at multiple campuses, that’s no small feat.

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Lucette Landry
Project Manager

Budgets for cultural institutions are always tight, but ARCHIBUS has helped the internationally renowned J. Paul Getty Museum get through good times and bad with tools for better, more responsive facilities management and streamlined business processes.
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Jon Palm, Danielle Jones AtSite, Inc.
Jon Palm
Vice President, Client Success
Danielle Jones
Director of Performance Excellence

AtSite specializes in hosted services for facilities management. Offering the right services at the right price means understanding customer needs and responding with the right technology. That’s why it’s all about the customer for Jon Palm and Danielle Jones.

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Sam Costello
Manager, Systems Strategy and Delivery

65-yr-old UNSW had low confidence in its data and ability to produce meaningful reports. It needed more transparent financial management of capital projects across a 3-campus portfolio (~8M sf)—and a work-request system. In 2012, the core ARCHIBUS functionality went live after 1 year's implementation: an iterative process based on user feedback. At first reluctant, “Staff have been brilliant in being involved…[and it's] changed the way our department is perceived.” UNSW plans to make ARCHIBUS data besides space available to other systems across the university so AI is not just an FM tool—“That's key.”
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David Malcolm
FM Systems Manager and
Contract Lead

A major change for this ~70-yr old company has been its move from task-based maintenance management to an asset-based system. For 2.5 years, Sellafield has successfully implemented a wide range of ARCHIBUS products to service ~1,500 people in its 350 buildings on one huge (11 mi2) site and satellite office blocks. Since going live on Day 1 with Help Desk and Reactive Works, Sellafield now handles ~300 Help Desk jobs per day with ~80,000 assets in its register, heading toward 100,000. Now every job is priced individually and recorded in ARCHIBUS—and Sellafield is coming up with a surprising total per square meter cost of occupation.
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Crystal Zembal Red Hat
Crystal Zembal
Global Corporate CAFM/IWMS Specialist

Red Hat’s plans involve almost the entire ARCHIBUS suite: “We're going to take this as far as we can. People have adapted very well and are excited to see where we can push it to.” This open source tech company procured ARCHIBUS in 3/13, went live globally with AI space and lease in December, then started Phase 2 integration of AI maintenance & asset management applications in a way that users needn't learn another login. AI provides internally what Red Hat offers customers: one tool for consistency. AI also reports usage from a badging system that protects confidentiality, showing broadly how staff actually use sites daily –greatly helping RE planning.
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Mark Washington
Facilities IT Manager

In the first 5–15 minutes of an emergency event at Princeton University, first responders can drill into a site map for such details as fire lanes, hydrants, and primary utility shut-offs in and around buildings. Princeton was an early adopter of Mobile technology—which is now critical, especially for emergency response. Princeton manages 11.5M sf (>460 buildings) with ARCHIBUS, the communications “hub” for all Princeton enterprise applications. Purchased ~15 yr ago to manage space and occupancy information on desktop computers, ARCHIBUS now impacts such key departments as Public Safety, EH&S, Sustainability, Facilities, and the Registrar's and Scheduling Offices.
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Christoph Platzer OMV Petrom SA
Christoph Platzer
Head of Corporate RE Mgt

A takeover triggered dramatic change for OMV Petrom SA in 2004—when real estate was not yet a profession in Romania. In 2013, especially, with the implementation of ARCHIBUS Web Central, real estate management became “far more professional,” according to Christoph Platzer. Specifically, the communication improvement with ARCHIBUS “is a big Value-Add for us.” Fact-finding the company's 5,000 buildings became faster, more efficient, and easier as people began speaking about the same things, based on more accurate, consistent data. Now other corporate functions in the organization use AI, too.
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Maureen McGinn National Health Service, Lanarkshire
Maureen McGinn
Technical Services Manager

Resource management, performance tracking, and reporting were structured little at NHS, Lanarkshire. Of 12 NHS boards, Lanarkshire is 3rd largest (~250K m2, 62 buildings). After an old maintenance system lost much data, NHS began integrating nonclinical services systems—making “a massive difference.” Now, over 20 staff use ARCHIBUS for maintenance, asset management, performance monitoring, and self-service help desk. Consequently, as the number of tasks rises, response time drops, increasing efficiency & effectiveness with best value. The department's reputation has improved with their inputs' value to strategic decisions: FM is now seen to offer fundamental, front-facing contributions.
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Jeremy Salles eBay
Jeremy Salles
Manager
Global Space Planning

With 129 different locations worldwide comprising nearly 9 million square feet of office space, eBay and its Manager of Global Space Planning, Jeremy Salles, rely on ARCHIBUS as "the source of truth" for all location information. Using ARCHIBUS, eBay has transitioned from paper-based to online processes for space planning, asset tracking, work orders, trend analysis and more. The result is centralized data that makes the online auction giant a more proactive, collaborative and nimble organization.
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Rebecca Duvane State of Tennessee
Rebecca Duvane
Project Manager

Management of the real estate owned and leased by the State of Tennessee was a challenge, especially when the systems to manage that data were information silos that made data standardization and access difficult. Now ARCHIBUS is helping the state with a centralized, streamlined approach to information and process management for basic real estate and lease management workflows. It's raised the profile of Rebecca Duvane's department. And earned it the respect of lawmakers and citizens alike.
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Kathleen Cook County of San Bernadino, California
Kathleen Cook
Asset Management Analyst

Like governments everywhere, the County of San Bernadino is trying to do more with less. It's a job made easier for its real estate and facilities management professionals through the implementation of ARCHIBUS applications to manage its 1300 properties comprising 11 million square feet of space. Hear how County Asset Management Analyst Kathleen Cook is using Building Operations Management, for example, to track capital assets and conditions in order to develop realistic capital plans based on more accurate forecasting.
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Steve Farashian Kimberly-Clark
Steve Farashian
Systems Technology Specialist

Driving real estate and facilities value throughout the organization is an important goal in a company as large as Kimberly-Clark. It's a challenge the company is meeting by using ARCHIBUS to consolidate high-quality property, lease, and operational data, says the company's Systems Technology Specialist Steve Farashian. Farashian is also employing sophisticated analytical tools to improve management of its 65 million square feet of space and 1300 buildings worldwide.
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Mandy Leonard Washington County
Mandy Leonard
Building Services Supervisor

Learn how Washington County changed its world in only a year by using ARCHIBUS to move from work order chaos to electronic control of that process ....and much more. The county's desire for an IWMS platform they could build on, by employing easy-to-use modular applications, has finally let them efficiently manage maintenance, space, and moves, says the county's Building Services Supervisor Mandy Leonard. Now customer satisfaction is higher and demand for more ARCHIBUS functionality is increasing in other areas of county government. Discover why.
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Phil Jones University of North Carolina - Charlotte
Phil Jones
Associate Chancellor
Facilities Management

With a campus that's doubled in size in the last ten years -- to 1000 acres and over 6 million square feet -- the University of North Carolina -- Charlotte couldn't have kept up with its facilities management and real estate management challenges without ARCHIBUS, says UNCC's Associate Vice Chancellor of Facilities Management Phil Jones. It's at the heart of the school's work order management, capital construction, and repair/maintenance/renovation functions. ARCHIBUS has made all three areas more efficient, transparent, and customer --friendly. Find out how in this interview.
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Wayne Regnier Lincoln Public Schools
Wayne Regnier
Technology Coordinator

Lowering energy costs system-wide motivated Lincoln Public Schools to combine ARCHIBUS Reservations with the school system's BAS system. The plan: coordinate room use, by students and outside organizations such as the Boy Scouts, with energy use so that HVAC wasn' t expended on unoccupied space. The goal: a 5% reduction in energy use at the district's 64 buildings and 7 million square feet of space. Hear how he's doing that...and more.

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Pietro Fiorani Coca-Cola Italia
Pietro Fiorani
Manager
National Service

Coca-Cola HBC Italia chose to buy ARCHIBUS to save money. They succeeded at this by renegotiating service contracts. ARCHIBUS data was analyzed and service contractors were required to tailor contracts to Coca-Cola's needs. Additionally, ARCHIBUS brought flexibility by keeping track of Service Level Agreements (SLAs), contracts, and real estate. Most recently, ARCHIBUS software helped Coca-Cola Italy decide whether or not to relocate its headquarters' building. Learn how they made the very difficult decision.
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Jay McGlasson Caterpillar
Jay McGlasson
Project Manager
E-911

Learn how Caterpillar integrates ARCHIBUS' facilities management software with its E-911 program. Following State requirements in Illinois that personnel need to be able to be located in large buildings or on campuses, Caterpillar integrated ARCHIBUS to achieve its goal and is now taking the program across the United States. After launching a pilot program of 20 million square feet, Caterpillar expanded the program to 76 million square feet with further expansions planned into 13 states.
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Alvin Clark Georgia State University
Alvin Clark
Manager
Facilities Information Systems

Georgia State University used ARCHIBUS to transition non academic buildings like banks and theatres into their facilities portfolio. Georgia State University has 64 buildings and 8.3 million square feet of space. It uses ARCHIBUS' facilities management software to manage that space, plan strategic moves throughout the university, and validate accreditations.
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Lorenzo Gusman Turin Airport
Lorenzo Gusman
Manager
Maintenance & Technical Services

How did Turin Airport create more efficient cost tracking? Using ARCHIBUS' facilities management and space planning software. One of the benefits of ARCHIBUS as seen by Turin Airport is cost tracking with vendors so they know how much money is left on a contract. Coming next for Turin Airport is a complete integration with GIS systems and completed space management functions.
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Paul Fitzgerald EMC
Paul Fitzgerald
Senior Director
North America Facilities & Real Estate

ARCHIBUS manages over 12 million square feet for EMC's global portfolio. Space management supports space chargeback allocation. One of the biggest changes seen by EMC after implementing ARCHIBUS was information and data consistency across geographies. It also helped them prepare for and recover from the economic recession in 2008.
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Harvey Johnson Georgia State University
Harvey Johnson
Program Analyst

With 8.3 million square feet of space being managed with ARCHIBUS' facilities management software, Georgia State University now processes 2,000 work orders per month, campus wide. Georgia State University has transitioned from a call-center structured reporting system for work orders to a web based entry system with support of a call center. Learn how ARCHIBUS Connectors allow Georgia State University to marry facilities data with HR and payroll data, and how it can easily produce space reports for the Master Planning Committee and others.
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Melanie Gombos Sarasota County School District
Melanie Gombos
Sarasota County School District

"It provides a one stop shop for many processes. So many processes shared the same data set and it provides a more streamlined efficient process in many of our department..."
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Tamara Hedikamp Ford Land
Tamara Hedikamp
Manager
Planning, CADD, Move Management

Learn what Ford Land plans to do with its brand new ARCHIBUS implementation of Space Management and Asset Management. Ford Land plans to integrate its various systems into ARCHIBUS as its system of record.
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Karen Abel-Co University of British Columbia
Karen Abel-Co
Space Inventory Technician/Administrator

"ARCHIBUS helped increase our data accuracy and reporting, as well as increase our efficiency by cutting down all the other unnecessary steps in updating our inventory and floor plans. We have about 480 structures that we track, a little over 1400 CAD floor plans that we maintain, and we track about 17.2 million square feet of space � and that doesn't include the buildings currently under construction. Just the time alone spent in updating our floor plans and space inventory database was reduced by an average of 25 to 30%."
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Rick Jorden JM Family Enterprises
Rick Jorden
Director of Design
Real Estate, and Construction

JM Family Enterprises uses ARCHIBUS' facilities management software to stay organized and provide professional reporting to stakeholders throughout the organization. Space Allocation and Management has been made simple and quick with ARCHIBUS instead of the "nightmare" JM Family Enterprises went through in the past. Additionally, Move Management was simplified, which was critical for the over 100 personnel moves per month.
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Scott Shader University of Massachusetts Medical School
Scott Shader
Senior Director
Space Management & Planning

University of Massachusetts Medical School uses ARCHIBUS as a "customer facing" application to provide people the answers they need and want about the facility. Led by Scott Shader, UMASS Medical School embarked in a massive GIS Systems Software integration into ARCHIBUS.
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Steve Gladson Alliant Energy
Steve Gladson
Manager
Planning, Design, & Facility Construction

Alliant Energy has been using ARCHIBUS for ten years and started with the Space Planning Application. In 2010 Alliant Energy added the Move Management application. In 2011 Alliant Energy started using ARCHIBUS to manage work requests. Most recently, Alliant Energy rapidly created and deployed a plan to house 120 new workers in its Headquarters using ARCHIBUS Facilities Management Software. Learn how they did it.
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Murray Hunt Calgary Board of Education
Murray Hunt
Manager
Integrated Workplace System Services

With over 225 active schools, the Calgary Board of Education uses ARCHIBUS' facilities management software for space management. Managing 14.5 million square feet to service 100,000 students was a daunting task prior to implementing ARCHIBUS. ARCHIBUS has allowed the Calgary Board of Education to complete over 30,000 work orders per year with plans to expand the number significantly in the upcoming years by implementing preventive maintenance plans. The most visible business result from implementing ARCHIBUS has been around work orders. Before ARCHIBUS, the minimum time to alert a tradesperson of a work request was 3 weeks, today it takes three days.
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Yves Streuli Philip Morris International
Yves Streuli
Manager
General Services Real Property

Philip Morris International has been using ARCHIBUS' Facility Management Software for over a decade. Its goal is to use its space most efficiently. ARCHIBUS has helped Philip Morris make strategic decisions by housing all information in one place instead of disparate data silos. Additionally, ARCHIBUS eased the process of integrating third party data from HR and payroll systems.
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Massimo Varani ENI
Massimo Varani
Senior Manager & Project Manager

Eni has been using ARCHIBUS for over 6 years, starting with Building Operations, Space Management, Project Management, and completed an integration with SAP. Eni is managing 400,000 square meters across 35 sites with ARCHIBUS. In 2010 Eni completed a classification of every asset into one of three categories: administration, technical, and safety. ARCHIBUS has been instrumental in taking this classification system global and producing Key Performance Indicators across the organization.
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Joey St Jacques Hydro Ottawa
Joey St. Jacques
Facilities Supervisor

"We get great gains in productivity using the software�It was the old Excel spreadsheets that we were using and now we have dashboards with ARCHIBUS, which gives us real live data � and its accurate data � and that was one of the problems we had over the years."
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Robert Rives City of Kansas City, Missouri
Robert Rives
Facilities Manager
City of Kansas City, Missouri

Recently implementing ARCHIBUS, The City of Kansas City first rolled out the Building Operations application followed by Space Management, Move Management, Real Estate, and Lease Management. Before ARCHIBUS the City operated on 3x5 index cards. The City has streamline and improved customer service, and has found $250,000 previously uncollected. Most recently the City was awarded two gold certificates and one silver from The Kansas City Industrial Council for Sustainability.
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Paul Larkins Unum
Paul Larkins
Director of Corporate
Planning & Construction

With over a decade of use with ARCHIBUS, Unum started with Space Planning and Management, and has added to that Building Operations, Real Property and Leasing, Cabling, Condition Assessment and more. Completing 90,000 work requests annually, ARCHIBUS has allowed Unum to reduce its space significantly. Before ARCHIBUS, Unum utilized over 4.5 million square feet of space, and today use just under 4 million square feet. Learn how they completed this space transformation.
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Mike Chamberlin Johnson County Kansas
Mike Chamberlin
Johnson County Kansas

"Over the past ten years ARCHIBUS has provided us with a means of tracking our space... the big benefit is knowing what we've got and having ARCHIBUS allows us to know what we've got."
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Robert Rives City of Kansas City, Missouri
Robert Rives
Facilities Manager
City of Kansas City, Missouri

"We conducted a $6 million energy conservation project and ARCHIBUS was a part of that implementation. Because we are able to take better care of our equipment and extend the life cycle of that equipment, it runs more efficiently which means that it [better maintenance through the Building Operations Management application] can also be thought of as energy conservation measure."
"With ARCHIBUS we no longer have lost work orders on 3x5 cars that wind up in someone's shirt pocket, on a service cart, or lost off the edge of a desk. Now we have a better way to track, monitory and verify that work is getting accomplished."
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Paul Larkins Unum
Paul Larkins
Director of Corporate
Planning & Construction

"ARCHIBUS has benefited my life and the entire organization by automating everything we've done and by created a lot of efficiencies we haven't had in the past...If you read the press release, we've saved four million dollars."
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Joseph Richardson New York Presbyterian Hospital
Joseph Richardson
Manager
Space Planning & Management

"The best thing about the system is that it identifies all our space down to the room level, type, and function � which is, again, important for regulatory compliance."
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Massimo Ristoratore Fersservizi/Ferrovia della Stato
Massimo Ristoratore
Fersservizi/Ferrovia della Stato

"Our goal was to use space better and there is no competitor to ARCHIBUS in this kind of project."
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Andy Porter University of Cincinnati
Andy Porter
University of Cincinnati

"The number one business advantage of using ARCHIBUS is the relational database that holds many important different pieces of data for us... and having the planners have access to all that information allows them to make decisions for future building processes much more easily."
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Thomas Michel European Patent Office
Thomas Michel
Principal Director
General Administration

The European Patent Office has been using ARCHIBUS' Facilities Management Software for over 5 years. The EPO chose ARCHIBUS after a market analysis of available IWMS Solutions. The EPO has integrated its ARCHIBUS implementation with both its HR System and its Payroll System, SAP. Learn the power of the data they can now access!
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Brian Rossler Vancouver Coastal Health (CA)
Brian Rossler
Vancouver Coastal Health (CA)

"Before the [ARCHIBUS] system, we didn't have the ability to find information quickly or track it. Now we have it in a central location and can access all our project information from the system. It also helped us with catching some errors in design earlier and saved us about $1,000,000 in rework."
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Ralph Linne Hamilton County
Ralph Linne
Hamilton County, Ohio

"We use [ARCHIBUS] for everything from tracking our fleet management to usage of vaccines for the health department, items that the emergency management has... down to basic, simple inventory that we keep track of for our building materials."
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Christian Neumann European Patent Office
Christian Neumann
European Patent Office

"The integrated solution approach does support our approach much better. If you look at it from a technical point of view it is one integrated database and that is much more easy to handle than a lot of distributed databases."
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Rena Owen Chesapeake Energy
Rena Owen
Chesapeake Energy

"ARCHIBUS helped us get organized. It saved us time by having everything in one database: all of our employees are housed in there, all our asset management, and property purchases."
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Patricia Royea Department of National Defence (Canada)
Patricia Royea
Department of National Defence

"This is my eighth conference. I find the networking is great -- lessons-learned from other companies are a great benefit for us to take back to our CEO. So is the free training. It has also given me the opportunity to view other modules, and to see how they work and the benefit of having them in our company."
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Jeff Paul Great American Insurance Company
Jeff Paul
Great American Insurance Group

"By identifying space vacancies using ARCHIBUS, we were able to achieve a restack that delivered six-figure savings in annual lease costs."
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Jeff Weides Chesapeake Energy
Jeff Weides
Chesapeake Energy

"Our growth is exponential... The savings [from ARCHIBUS] is in manpower cost reduction – we haven't had to hire additional staff we would have had to hire to maintain the number of properties and leases that we have."
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Antonio Ingrosso Pirelli Real Estate
Antonio Ingrosso
Pirelli Real Estate

"Pirelli chose ARCHIBUS because each module matched project requirements. One of the most important reasons Pirelli was chosen as a partner [by Italian governments, to manage agency facilities] was the promise to use and implement ARCHIBUS."
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Francis Mitchell Bank of New York Mellon
Francis Mitchell
Bank of New York Mellon

"If we didn't have ARCHIBUS, we'd still be in the Stone Age. All we had running [prior to the merger with Mellon, producing a company with approximately 19,000,000 square feet of space] was a third party system that gave us hard data we could export onto Excel, but we couldn't tie the space data back to other information such as drawings. With ARCHIBUS, we've been able to pull a lot of different information together."
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Nicola Martinelli eFM
Nicola Martinelli
eFM

"At present, we are working on a public sector project [with Italian government] whose aim is to reduce real estate and facilities management costs by over € 1.5 billion in three years. Space planning is a crucial capability to achieving those results and ARCHIBUS will be a perfect companion to ensure feasibility and success."
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Alessandro Barni Pirelli Real Estate
Alessandro Barni
Pirelli Real Estate

"In 24 months, Pirelli has acquired 250 public clients, each with one or more contracts. W e manage 3,000 buildings totaling 5,000,000 square meters [50,000,000 square feet] of space and provide over 6,000 specific services.. Thanks to the ARCHIBUS implementation, Pirelli is able to monitor project timing, document management, estimating, contract management and building operations management on a single platform."
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Pedro Branco L� Portugal Telecom
Pedro Branco Ló
Portugal Telecom

"We had [poor] customer satisfaction because we were totally reactive. Now we can do preventive maintenance and respond to client requests faster... and can also chargeback to the different divisions of the company all costs related to space usage."
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Silvia Mastrapasqua University of Bologna
Silvia Mastrapasqua
University of Bologna

"The University portfolio consists of over 500,000 square meters [approximately 5,000,000 square feet] of space in 380 buildings and in the next few years that floor space is expected to double ... The ARCHIBUS implementation has made it easier to manage our most strategic activities. It is making us more efficient and effective in improving services to students, researchers, and faculty."
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Bruno Labate St. Joseph's Health Care London
Bruno Labate
St. Joseph's Health Care London

"The benefit of ARCHIBUS for our organization has been to provide a service, a systematic approach - a science to the service for our customers. We're also bound in the healthcare business by a ton of regulation and accreditation standards; we have the documentation and infrastructure that ARCHIBUS provides for demonstration of performance."
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Therese Fick State of Missouri
Therese Fick
State of Missouri

"I think [the new work order system] saved a lot of time... Now it's all automated. Guys come into the system and print out their own PMs for the week... that saved a whole person's time."
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Chris Phinney City of Hamilton, Ontario
Chris Phinney
City of Hamilton, Ontario

"On 10,000 work orders, we'd only receive hours and comments on 5,000. Since our [ARCHIBUS] deployment, we're up to 90%. We finally see that 100% is a reasonable goal we can actually reach."
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Ray Dinello University of North Carolina - Charlotte
Ray Dinello
Director of Facilities
Information Systems

University of North Carolina - Charlotte has been using ARCHIBUS' facilities management software for nearly a decade. While the implementation started small, the Facilities Department now uses ARCHIBUS applications for nearly every business process. ARCHIBUS is helping both strategically and operationally. One major ongoing project is optimizing the University's condition assessment process using ARCHIBUS.
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Gary Craig Parsons-NASA-Goddard Space Flight Center
Gary Craig
Parsons-NASA-Goddard Space Flight Center

"One thing the First Responder module allowed us to do with ARCHIBUS was to get all the building and employee images into one database. Now the First Responder can see an occupancy plan, and see all the personnel on a particular floor."
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Cagneschi and Capicotto Monte dei Paschi die Sienna Banking Group
Roberto Cagneschi and
Guiseppe Capicotto
Monte dei Paschi die Sienna Banking Group

"The greater efficiency has meant that the bank will be able to reduce facilities management staff by approximately 20%. After the initial €1 million investment in ARCHIBUS last year, we've saved about €500,000, with additional projected savings of €1.2 million over an estimated payback period of 18 months."
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Ray Dinello University of North Carolina - Charlotte
Ray Dinello
Director of Facilities
Information Systems (2010)

"We do know that our customers love the fact that they can go on the Web to submit work requests. Our guys like the fact that instead of fifty clicks they can do three or four clicks to get a work order into the system."
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Lisa Lee
TimeWarner: Turner Broadcasting

"[ARCHIBUS] really does save us some money and definitely time...because of ARCHIBUS, our facilities services group says that customer satisfaction has increased about 50%. They're able to follow-up quickly, they're able to find people quickly -- they're very happy with it."
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