| March-April, 2008: |
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Discovering the New FPI Report |
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Evaluating Operational Performance |
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Evaluating Strategic Financial Issues |
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The Enhanced Dashboards |
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Creating a Campus Report |
| November, 2007: |
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Question and Answer Session 1 |
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Question and Answer Session 2 |
| August-September, 2007: |
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Introduction to APPA's Facilities Performance Indicators Survey and Report |
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Focus on Module 2: General Data, and on Module 5: Internal Processes View Part 1 View Part 2 |
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Focus on Module 6: FTE & Salaries; Module 7: Innovation & Learning; Module 8: Customer Satisfaction (includes customer satisfaction by function worksheet); and Module 9: Balanced Scorecard Self-Evaluations View Part 1 View Part 2 |
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Focus on Module 4: Financial Operations (includes annual MMBTU usage calculation worksheet) View Part 1 View Part 2 |
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Focus on Module 3: Strategic Financial Issues(includes CRV calculation worksheet) View Part 1 View Part 2 |