Discover how industry leaders are using ARCHIBUS to transform how they connect with people,
places and processes
See inspiring presentations by speakers from different sectors and industries
Marcelo Oro, PMO, Banco Santander Rio
Banco Santander Rio is the largest private bank in Argentina. With more than 700 branches, 10 administrative buildings and a Corporate one, we needed to serve their people and occupants with a premium facility service. Our SLA was being more and more demanding and service quality had increased occupants expectations. During the selection process we noticed that ARCHIBUS will, not only put in order our area but also set our processes with its embeved good practices. Now all occupants receive the quality of service they were expecting and much more. Our current metrics say that:
– We reduced response time in 20%
– Our resolution time decreased in 35%
– We dramatically reduced the number of steps and actors involved in most common maintenance processes
– Third party maintenance vendors receive requirements faster and with less errors and better information
– We negotiated better maintenance contracts, improving transparency, saving money and increasing service quality
Next phase will contribute with more process automatization and add more integration and collaboration between all actors. Also to incorporate more indicators that will allow to improve level of service and reduce our costs.
Deborah Lott, ARCHIBUS Manager, City University of New York
The City University of New York (CUNY) is an old time user of ARCHIBUS. The University have over 30 million gross square feet cataloged in ARCHIBUS and process many thousands of work requests – on demand and preventative maintenance. However, and as we see too often, CUNY did not take advantage of the ARCHIBUS new technology and is still running its original Version 17 in 19 standalone servers, spread across the 5 NY boroughs. It is now time for upgrade but upgrading ARCHIBUS, regardless of its benefits, brings many challenge. It requires a break from the everyday and forces a new examination of the “state of the system” and CUNY’s basic procedures. This talk will review CUNY’s transition plan and process. It will review CUNY’s previous system”, with its basic configuration and explore the challenges embedded in the transition to Version 23.
Michael DuLaney, Building Information Modeling Manager
UCHealth is implementing ARCHIBUS across ten hospitals, multiple urgent care facilities, and medical office facilities. After evaluating the CAD and Building Information Modeling (BIM) process for ARCHIBUS BIM was selected as the basis for the implementation. The challenges of the implementation included shared facilities with a university and the need to incorporate their differing department codes and space categorizations to match UCHealth’s. In addition, ARCHIBUS will be used for Centers for Medicare/Medicaid Services (CMS) reporting. Custom calculations were developed in ARCHIBUS to support the new CMS reporting methods. Additional reports showing where an employee’s department assignment differs from the department of the space they are occupying were also created further supporting the CMS efforts. Although BIMs are data rich they have some unique challenges to be overcome in terms of capturing areas. Some of these were resolved with BIM calculations that were incorporated in ARCHIBUS. In addition, UCHealth is managing clinical furnishings using barcoding via ARCHIBUS. Using BIM with ARCHIBUS results in significant time savings in preparation for cataloging spaces compared to using CAD. Finally, using BIM with ARCHIBUS is also saving significant time in our CMS preparations and reporting.
Michael DuLaney is the BIM Manager for UCHealth. Mike has managed BIM for over a billion dollars of construction projects including an AGC BIM award winning hospital that had a congressional mandated end date. Mike is working to digitally transform UCHealth’s facilities via BIM and IWMS. Mike holds a bachelor’s degree in Information Systems Management, summa cum laude, from the University of Maryland University College.
Rudo Gray, Assistant Director, Education & Program-Specific Technology
WASHU would like to present on bringing in the Room Reservation Module to track and restrict access to booking meeting spaces. We also helped them integrate the software with Service Now (for setup/breakdown requests) along with OASIS (Classroom Scheduling Software) so that ARCHIBUS is aware of where and when classes are occurring so that during downtime those rooms can be fully utilized by those that may need them. The result has been the ability to better handle providing meeting space and increased usage of all rooms across campus with improved metrics and insight for planning. In the near future we will start actively billing for space used based on ARCHIBUS reservations.
Paul Seleny, Facilities IT
Northeastern University was looking for a system to help track the delivery of packages to faculty, staff and students. The previous procedure was paper based making it very difficult to track specific packages. The requirements were to have an integration with bar code scanners both on the receiving and delivery end, the ability to hand sign for the package and also the functionality to authorize delivery by scanning a university identification card.
Since the requirements included access to the university employee and student data and also to the destination locations for the package delivery process, the ARCHIBUS system presented a good fit providing a good software and data foundation.
One of the key challenges was the integration with the University’s Oracle based CBORD system with all the identification card data. This was also a key opportunity as it provided for a formal
acceptance method for every package delivery.
Michael Sieli, Software Support Analyst Specialist, IFMA Fellow, University of Missouri
Executive/Strategic — Using ARCHIBUS to achieve long-term or overall financial aims and interests of your organization. Integration project normalized annual reporting requirements for all 4 campuses: Insurance, Inventory, and more. Uses custom Archibus screens, tables/fields, PHP web page, and BIRT reports.
Jeanna Harkenrider, Sr. Business Manager
Discover how between January 2017 – January 2019, the Aerospace Corporation implemented five ARCHIBUS modules in the SAAS environment with Business Partner JLL. Learn how spreadsheets and splintered data were consolidated onto a single integrated system for real estate, project management, and capital budgeting.
Masae Patrick, Sr. Applications Systems Analyst
The University of Texas, MD Anderson Cancer Center is continuously ranked as the nation’s top cancer hospital by U.S. News & World Report. Having started as a single building, the organization has grown into a hospital complex composed of 27 connected buildings. Discover how departmental space allocation was more effectively tracked across the entire campus by re-imagining how floorplans and space data are organized within ARCHIBUS.
Suzanne Hardcastle, BI and Strategic Data Systems Management
Developing a single report that contained all data from PMs, Demand, Archives, Craftspersons, and work team performance is a steep challenge, and even more difficult to realize on a weekly basis.
Discover how Humber developed complex reports on top of the ARCHIBUS platform to provide a consistent snapshot containing usable data, in a week over week format, with a simple and actionable format for all OPS team members.
Karin Harriman, Sr. Business Analyst
Discover how ARCHIBUS Data and Reports reverberate throughout Boston College to impact campus life on a daily basis.
Steven Hogan, Business Analyst
As the largest federal government landlord in Canada, Public Services and Procurement Canada (PSPC) have a unique way of measuring space. This session will discuss the journey from homegrown, purpose-built technology to incorporating the structure and power of ARCHIBUS. The presentation will cover:
The discussion will include the business decisions, the technical considerations and lessons learned.
Murray Hunt, Manager, Integrated Workplace Management Systems
Before Archibus, maintenance, space, project requests were received in different ways, and it was very difficult to track how they originated, who received the request, and who were the responsible stakeholders. Project management was similarly uncoordinated, and no two project managers would keep project files the same way. ARCHIBUS On Demand and Project Management provided the standardization, metrics, and transparency necessary to transform management processes for the schools and campuses in Calgary.
Tim Schuh, IS Manager, Hamilton County Facilities Department
ARCHIBUS was first implemented at Hamilton County, Ohio in 2001 within the Department of Facilities to manage building work requests and space allocations throughout their building portfolio of +3.2 million sq. ft. Over the past 18 years the Department of Facilities has expanded their ARCHIBUS Platform to include a wide variety of modules to maximize the operational and business efficiencies across the entire organization. Along this journey, many different Departments have partnered with Facilities to take advantage of ARCHIBUS Shared Services. These include: Sheriff’s Office, Coroner’s Office, Environmental, Planning and Development, Purchasing, Engineer, Juvenile Court, EMA, Disabilities Services, PBS (Cincinnati Bengals), GABP (Cincinnati Reds), Job and Family Services and Board of Health to manage data and meet their statutory obligations under the Ohio Revised Code for these various governmental entities. ARCHIBUS is also being used by contracted Architectural and Engineering Design Firms for reviewing and estimating projects and tracking energy usage. Additional cost savings benefits have been realized across the organization as it relates to licenses, training, data storage (off site), and internal support by Facilities staff for Shared Service Departments.
Philip Price, Corporate Facilities Analyst, Alabama Power
Alabama Power has been using the ARCHIBUS Mobile Frame for On Demand and Preventative Maintenance for more than five years. Recently, they rolled out the Condition Assessment application to bring more efficiency to their life-safety compliance and inventory management efforts. They are using to perform monthly inspections on life-safety equipment such as fire extinguishers, AED’s and eye wash stations. Alabama Power is also using the Mobile Framework to simplify inventory management of over 200,000 pieces of FF&E that is stored in their central warehouse. Warehouse personnel track equipment as it enters or leaves the building, giving them the ability to provide real-time reporting of their inventory Space planners are able to search available inventory and schedule delivery of components for upcoming moves. Likewise, they are able to report surplus equipment and schedule it to be returned to the warehouse.
Rissa Myers, Manager, Facility Support, Mount Royal University
> maintenance, space, project requests were received different ways. It was very difficult to track how they originated, who received the request, who will work on it and who is responsible for it being completed. The hallway requests that facilities staff would get were rampant. By the time they get to their offices, people would have asked them to fix a leak, provide an estimate for additional power and data, find an office for new faculty, etc.
> managing projects were done in many different ways. no two project managers would keep project files the same way.
After ARCHIBUS On Demand and Project Management Module:
> all facilities requests are managed through ARCHIBUS (which we call Front-line) On Demand
> all project mangers administer their projects through the ARCHIBUS Project Management Module: schedules are tracked and updated; standardized firms are used; project team contact information are readily available
> Request Intake page has evolved many times since we have implemented On Demand late in 2013; continued dialogue with our clients has made it as comprehensive and yet concise as possible
> it took some time to get the project managers to buy in using the PM Module; monthly training sessions and feedback gathering has really helped in this process
The biggest value for Mount Royal University are as follows:
> available metrics on work requests: intake, in progress and completion
> all requests are administered through one system – all of MRU have been trained to use ARCHIBUS (Front-line)
> standardization of forms used by project managers
> historical project information on hand
> transfer of project information is seamless (during vacation coverage)
> project budgeting is all transparent and easily managed
For those who can come early, 8-hour training sessions will be available on a series of special hot topics for an additional $500 fee. Level up your skills with hands-on training, guided by experienced ARCHIBUS trainers.
Enjoy renowned cuisine as you mingle with other Nexus attendees. Catch up with old acquaintances, make new ones, and get settled for the exciting conference ahead.
Share a cup of coffee, and have one-on-one discussions with Product Managers, who are responsible for the development of each domain, or “office hours” for group discussions. Learn about existing applications, find out what is in store for the latest release, and get a sneak peek into future developments. The Café includes small group seating and workstations where attendees can get hands-on experience or simply enjoy a cup of coffee with friends.
Walk right up to ARCHIBUS support staff for any technical questions, for some in-person support, one-on-one. Discuss any problem that you are working through and get practical assistance from ARCHIBUS experts.
The Meeting Point is a nexus for Subject Matter Experts who are willing to share their interests, needs, challenges in one of the 5 market macro-segments:
|Real Estate||RE and EAM|
Build an ARCHIBUS project from scratch in a hands-on simulation.
How it Works:
Each table (with a team of users) will have a series of tasks to complete within 45 minutes, simulating real-world scenarios. Team data is imported into an empty project, resulting in a Home Page, Service Portal and SFA Console and demonstrating how powerful and easy-to-setup ARCHIBUS is.