Whichever plan you choose, authorized individuals in your organization communicate with technical support staff via the Archibus website, telephone, e-mail, or other mechanisms. Archibus, Inc. offers support hours during normal business hours. Your local Archibus-trained specialist may also offer additional technical support in your native language and/or time zone. In addition personal assistance, support plans include access to Premium Archibus materials and resources.
Full support for an unlimited number of technical support incidents throughout the year.
Select coverage for a fixed number of pre-paid technical support incidents over the course of a year.
Get in touch with the Archibus team to learn more about support plan offerings.