Archibus Support Plans
Whichever plan you choose, authorized individuals in your organization communicate with technical support staff via the ARCHIBUS website, telephone, e-mail, or other mechanisms. ARCHIBUS, Inc. offers support hours during normal business hours. Your local ARCHIBUS-trained specialist may also offer additional technical support in your native language and/or time zone.
Full support for an unlimited number of technical support incidents throughout the year.
Select coverage for a fixed number of pre-paid technical support incidents over the course of a year.